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For Companies At a Glance
- Tasks: Welcome guests and create memorable dining experiences in a vibrant restaurant setting.
- Company: Join Lovango, where we blend stunning landscapes with exceptional contemporary dining.
- Benefits: Enjoy flexible shifts, a fun work environment, and the chance to meet diverse guests.
- Why this job: Be part of a team that values genuine hospitality and creates unforgettable moments for guests.
- Qualifications: Must have excellent people skills, a positive attitude, and prior food & beverage experience.
- Other info: Seasonal role from December to July; must be available for the entire season.
The predicted salary is between 24000 - 36000 £ per year.
Lovango Philosophy
Our restaurant concept is built on providing signature dining experiences to our guests. Our restaurant provides not only a stunning landscape, but a warm welcoming atmosphere with delicious-contemporary foods. Our service is genuine, welcoming and we are here to make our guest experience memorable.
Job Objective
Create an exceptional dining experience for the guests by exhibiting remarkable personal and professional skills and providing exceptional service in a casual and fine dining environment.
Responsibilities & Tasks
- Provide an extraordinary hospitality experience.
- Maintains a sense of arrival at the host stand when guests arrive
- Present Lovango guests with an incredible first impression
- Wear a complete clean, designated, wrinkle free uniform and name tag
- Assist in the setting of the dining room, clearing and resetting tables, and refilling water glasses as directed by management
- All guests are greeted within 5 seconds of arrival
- Remember and recognize repeat guests
- Ensures guests feel welcomed and attended to
- Accommodate to guest needs in a timely manner
- Ensures that the restaurant is clean and always organized
- Works with the front desk and management to set-up, confirm, and organizes restaurant reservations through our reservation system
- Promotes a professional, helpful and courteous work environment
- Confirm number in party and escort guests to appropriate tables
- Helps servers by offering water service (tap, bottle still, or sparkling)
- Informs service team of special requests for reservations
- Attends pre-shift in uniform ready to go for service
- Maintains a clean, neat, organized and well-manicured host stand and dining room.
- Opening and closing procedures are followed each shift
- Guests are kept properly informed of wait times
- Follows proper guest seating and distribution of tables
- Promotes bar and bar dining when on a wait
- Assist servers and front desk with take-out orders when necessary
- Continuously checks dining room & restrooms to ensure cleanliness standards are met
- Keeps all menus, wine lists and promotional items current, clean and organized.
- Ensures ambiance guidelines are followed throughout the restaurant
- Demonstrates good organizational skills
- Exhibits job and product knowledge sufficient to provide guests with accurate information in all aspects of food, wine, service, and resort information
- Exhibits self-confidence to the degree necessary to handle a variety of situations in a positive and professional manner
- Exhibits a positive attitude when speaking about guests and fellow employees
Policies & Procedures
- Alcohol awareness program is strictly enforced
- Ensures all measures are taken to prevent virus and bacteria spread
- Management is involved in all guest and employee altercations
- All situations involving illegal substances needs to be reported to management
- Harassment of any type will not be tolerated
- Complies with all aspects of the Little Gem Resorts Handbook including time & attendance
- No smoking or vaping near or around guests
Qualifications
- Excellent people skills and outgoing personality.
- Team player.
- Maintains a current state health card permit
- Must be able to work flexible shifts and schedules, including weekends and holidays.
- Must be able to lift and carry at least 50lbs.
- Ability to move up to 150 lbs., with wheeled assistance.
- Must be able to stand, walk, lift, and bend for long periods of time.
- Must be able to demonstrate competency as outlined in the training schedule.
- Must be a service minded individual with a positive attitude who truly enjoys helping others.
- Must be quick on their feet and adept at handling stressful situations seamlessly.
- Must be computer literate.
- Must be able to handle criticism.
- Ability to move throughout a crowded room to seat guests.
- Ability to use various office equipment, including, but not limited to, computers, calculators, photocopiers and facsimile machines.
Prior Food & Beverage experience required. High school diploma preferred. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. Ability to obtain Food Service Sanitation certification. First Aid and CPR certification preferred. All employees must maintain a neat, clean and well-groomed appearance (specific standards available). Ability to converse with guests and employees in English.
Successful applicants will pass pre-employment background check and must be able to satisfy mandated I-9 Document from Homeland Security.
Please note our season is from December – End of July. All employees must be available for the full season.
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Greeter (2026) employer: Stanmar Inc.
Contact Detail:
Stanmar Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greeter (2026)
✨Tip Number 1
Familiarise yourself with Lovango's dining philosophy and menu offerings. Understanding the unique aspects of their service and food will help you engage with guests more effectively and demonstrate your genuine interest in providing an exceptional experience.
✨Tip Number 2
Practice your greeting skills! Since first impressions are crucial, rehearse how you would welcome guests warmly and confidently. This will help you feel more at ease when you meet them in person.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated with others to enhance guest experiences. Highlighting your ability to work well with servers and management can set you apart from other candidates.
✨Tip Number 4
Be prepared to demonstrate your problem-solving skills during the interview. Think of examples where you handled stressful situations or resolved guest complaints effectively, as this is key for a Greeter role.
We think you need these skills to ace Greeter (2026)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Greeter position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Craft a Personalised Cover Letter: Write a cover letter that highlights your relevant experience in hospitality and customer service. Mention specific skills that align with the job, such as excellent people skills and the ability to handle stressful situations.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage or customer service. Include specific examples of how you've provided exceptional service and created memorable experiences for guests.
Show Enthusiasm: Convey your passion for hospitality in your application. Use positive language and express your eagerness to contribute to creating a warm and welcoming atmosphere at Lovango.
How to prepare for a job interview at Stanmar Inc.
✨Show Your Hospitality Skills
As a Greeter, your primary role is to create a welcoming atmosphere. During the interview, demonstrate your excellent people skills and outgoing personality. Share examples of how you've made guests feel special in previous roles.
✨Dress to Impress
First impressions matter! Make sure to wear a clean, wrinkle-free outfit that reflects the restaurant's professional standards. This shows that you understand the importance of presentation in the hospitality industry.
✨Be Prepared for Situational Questions
Expect questions about how you would handle various guest scenarios, such as dealing with difficult customers or managing busy periods. Prepare specific examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Know the Menu and Ambiance
Familiarise yourself with the restaurant's menu and the overall dining experience they aim to provide. Being knowledgeable about the food and drink offerings will help you answer questions confidently and show your genuine interest in the role.
