At a Glance
- Tasks: Provide exceptional spa treatments and ensure a relaxing experience for guests.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Flexible shifts, exclusive discounts, competitive pay, and continuous development opportunities.
- Other info: Dynamic work environment with opportunities for recognition and growth.
- Why this job: Join a passionate team and make a real difference in guests' relaxation journeys.
- Qualifications: Previous experience as a spa therapist and a friendly, professional attitude.
The predicted salary is between 12 - 15 £ per hour.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire.
With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
What we're looking for
We are seeking an enthusiastic and personable team player who will join our spa therapist team.
You must be presentable, professional, and upbeat.
You should have a high level of detail orientation to maintain the 5 bubble spa environment and ability to multitask duties.
Previous experience within a hotel spa therapist position is ideal.
Day in the life of
Spa attendants are the frontline employees of the spa industry.
They’re responsible for providing guests with an exceptional experience while they relax, unwind, and treat themselves to a variety of services.
The position includes shift work, over weekdays and weekends.
Example key responsibilities
- To provide first class treatment and service
- Recommend treatments and retail to guests as per their needs, ethically
- To meet and sometimes exceed personal and professional targets set by the Head Therapist or Spa Manager on a weekly/monthly basis
- Good time management of column
- Attend training sessions where necessary
- There may are may not, from time to time require a change in specific duties and/ or role to cover the needs of the business in the event of sickness/shortness in staff should it be necessary or pertinent on the day
- Making sure the guest service satisfaction is to a high standard
- To work alongside other colleges and making sure the spa operates as it should.
- Good time management and task orientation in general - this also includes the organisation of time around guests to ensure all jobs are completed.
- Deliveryof high customer service, ensure that every guest is treated professionally and guest concerns are effectively understood.
- Maintaining 5 star standards throughout the spa and by walking through all areas as well as ensuring that clean down, set up and care of items is adhered to and you are using any/all check sheets
- Report all/any maintenance requests or defects to the Senior Spa Attendant or Spa Manager where necessary
- Conduct inventory as well as checking product usage and stock levels.
- Ordering of all stock in a timely manner to ensure the spa is well equipped, within the constraints of the budget
- Maintain and work within the health and safety policies and procedures
- Ensureall items are hygienically used and stored correctly
- Making sure changing rooms, thermal and spa lounge are up to the standards they should be and restocked throughout the day
What you'll get in return
- Flexible shifts to suit your lifestyle
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Team member of the month - £100 and Team member of the year - £500
- Uniform Provided
- Competitive pay and package including incentives
- Additional annual leave and family leave
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent.
We work with branded and independent hotels.
Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
- #Be Excellent #Be Human #Have Integrity #Be Entrepreneurial
- #J-18808-Ljbffr
Spa Therapist - 24 Hours/week in Blackburn employer: Stanley House
At leaf HOSPITALITY, we pride ourselves on fostering a vibrant work culture that prioritises guest satisfaction and employee development. As a Food & Beverage Supervisor at Stanley House Hotel & Spa, you will enjoy comprehensive training opportunities, a supportive team environment, and the chance to create memorable experiences for our guests in a stunning location. Join us to be part of a company that values excellence and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist - 24 Hours/week in Blackburn
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Stanley House and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Therapist - 24 Hours/week in Blackburn
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Stanley House that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Stanley House.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Stanley House get a sense of who you are beyond your experience!
How to prepare for a job interview at Stanley House
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Stanley House and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
