At a Glance
- Tasks: Welcome guests and create memorable spa experiences while maintaining a clean environment.
- Company: Join the award-winning Stanley House Hotel & Spa in the beautiful Ribble Valley.
- Benefits: Enjoy discounts, wellbeing support, and increasing annual leave with service.
- Other info: Flexible hours, including weekends, in a supportive and inclusive workplace.
- Why this job: Be part of a friendly team dedicated to exceptional guest experiences.
- Qualifications: Passion for hospitality and strong communication skills are key.
The predicted salary is between 31500 - 38500 £ per year.
Stanley House Hotel & Spa is a stunning, award-winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other. We're looking for a friendly and professional Spa Attendant to join our spa team and help create exceptional experiences for our guests. This is a guest-focused role where you'll help maintain the spa environment, support guests throughout their visit and ensure the highest standards of cleanliness, presentation and service are consistently delivered. If you're passionate about wellbeing, enjoy working with people and take pride in creating welcoming environments, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
What You'll Be Doing
- Welcome guests and support them throughout their spa experience
- Help maintain a clean, safe and welcoming spa environment
- Prepare and present spa facilities, treatment areas and relaxation spaces to a high standard
- Support the smooth day-to-day operation of the spa
- Replenish guest amenities, towels and supplies as required
- Respond to guest enquiries and requests professionally and efficiently
- Assist with bookings, guest arrivals and general spa administration where required
- Support Spa Therapists and the wider spa team as needed
- Ensure compliance with health and safety, hygiene and company standards
- Help create memorable and relaxing experiences for every guest
What We're Looking For
- Previous experience in hospitality, leisure, spa or customer service is desirable but not essential
- Passion for delivering exceptional guest experiences
- Friendly, professional and approachable manner
- Strong communication and interpersonal skills
- Good organisational skills and attention to detail
- Ability to work effectively as part of a team
- Positive, proactive and guest-focused attitude
- Flexible approach to working hours, including weekends and holidays
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Compensation: Minimum Wage
Spa Attendant in Blackburn employer: Stanley House
At leaf HOSPITALITY, we pride ourselves on fostering a vibrant work culture that prioritises guest satisfaction and employee development. As a Food & Beverage Supervisor at Stanley House Hotel & Spa, you will enjoy comprehensive training opportunities, a supportive team environment, and the chance to create memorable experiences for our guests in a stunning location. Join us to be part of a company that values excellence and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in Blackburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanley House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanley House
Don't be shy about reaching out to Stanley House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Attendant in Blackburn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanley House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanley House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
