Stanley House Hotel & Spa in Lancashire seeks a seasoned Front Office Manager to lead the Front Office team from arrival to departure, ensuring warm welcomes, seamless guest experiences and high service standards across all touchpoints.
You will recruit, train and coach staff, collaborate with other departments, manage rosters, and drive guest satisfaction and revenue opportunities while maintaining brand and operational standards.
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Front Office Leader β Guest Experience & Team Growth in Blackburn employer: Stanley House
At leaf HOSPITALITY, we pride ourselves on fostering a vibrant work culture that prioritises guest satisfaction and employee development. As a Food & Beverage Supervisor at Stanley House Hotel & Spa, you will enjoy comprehensive training opportunities, a supportive team environment, and the chance to create memorable experiences for our guests in a stunning location. Join us to be part of a company that values excellence and encourages personal growth.