At a Glance
- Tasks: Lead hotel operations, inspire teams, and drive exceptional guest experiences.
- Company: Join Leaf HOSPITALITY, a leader in the hospitality industry.
- Benefits: Competitive salary, discounts, ongoing development, and enhanced leave benefits.
- Other info: Dynamic environment with opportunities for career advancement and community engagement.
- Why this job: Make a real impact in hospitality while growing your leadership skills.
- Qualifications: Senior hotel leadership experience and strong commercial awareness required.
The predicted salary is between 50000 - 65000 £ per year.
Leaf HOSPITALITY is seeking a commercially minded and people-focused General Manager to lead one of our hotels. Reporting to the Chief Operating Officer, this is an opportunity for a hotel leader who enjoys building high-performing teams, driving standards, and delivering exceptional guest experiences while improving overall business performance.
About You
- Previous senior hotel leadership experience as a General Manager, Hotel Manager or Operations Manager within a quality hotel environment.
- Strong commercial awareness with experience driving revenue growth and business performance.
- Significant Food & Beverage, banqueting and Spa experience.
- Excellent financial management skills, including budgeting, forecasting and cost control.
- A track record of developing, coaching and retaining high-performing teams.
- Strong knowledge of health, safety and compliance requirements.
- The ability to build strong relationships with owners, colleagues, guests and the local community.
- A hands‑on leadership style with a passion for hospitality and service excellence.
Key Responsibilities
- Lead the overall operation and performance of the hotel.
- Inspire, coach and develop the senior leadership team.
- Drive commercial performance and identify opportunities for growth.
- Maintain exceptional guest satisfaction and service standards.
- Ensure robust financial controls, forecasting and business planning.
- Lead regular business reviews and performance meetings.
- Oversee major events and key operational activities.
- Act as an ambassador for the hotel within the local market and community.
What We Offer
- Competitive salary and benefits package.
- Team Member discounted stays across the leaf HOSPITALITY portfolio.
- 50% discount on food and beverage.
- Ongoing learning and development opportunities.
- 24/7 Employee Assistance Programme.
- Enhanced annual leave and family leave benefits.
- Additional pension contribution.
- Long-service recognition award of up to £500.
General Manager in Blackburn employer: Stanley-House-Hotel-
Leaf HOSPITALITY is an exceptional employer that prioritises both employee development and guest satisfaction. With a strong focus on building high-performing teams, we offer competitive salaries, generous benefits including discounted stays and meals, and ongoing learning opportunities in a vibrant hotel environment. Our commitment to fostering a supportive work culture ensures that our General Managers can thrive while making a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Blackburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanley-House-Hotel-. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanley-House-Hotel-
Don't be shy about reaching out to Stanley-House-Hotel- directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Blackburn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanley-House-Hotel- and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanley-House-Hotel-
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
