At a Glance
- Tasks: Deliver friendly service and create memorable dining experiences for guests.
- Company: Join the award-winning Stanley House Hotel & Spa in beautiful Ribble Valley.
- Benefits: Enjoy discounts, wellbeing support, and increasing annual leave with service.
- Other info: Flexible hours and opportunities for training and development await you.
- Why this job: Be part of a dynamic team and thrive in a fast-paced hospitality environment.
- Qualifications: Passion for hospitality and strong communication skills are key.
Restaurant Food and Beverage Assistant
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
Join Our Team
We're looking for a friendly and enthusiastic Restaurant Food & Beverage Assistant to join our team and help create memorable dining experiences for our guests. Over 18 as some bar work is required.
This is a guest-facing role where you'll deliver attentive service, support the smooth running of the restaurant and help ensure every guest enjoys a welcoming and enjoyable experience.
If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
What You'll Be Doing
- Deliver friendly, professional and attentive service within the restaurant
- Welcome guests and help create a positive dining experience
- Take food and beverage orders accurately and efficiently
- Serve food and drinks in line with company standards
- Maintain excellent knowledge of menus, promotions and available products
- Respond to guest enquiries and requests professionally and promptly
- Prepare and maintain restaurant areas to a high standard
- Process payments and transactions accurately
- Follow food safety, health and safety and company procedures at all times
- Work collaboratively with colleagues to deliver exceptional guest experiences
What We're Looking For
- Previous hospitality, restaurant or customer service experience is desirable but not essential
- Passion for delivering exceptional guest experiences
- Friendly, confident and professional approach
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Good attention to detail and presentation
- Positive and team-focused attitude
- Flexible approach to working hours, including evenings, weekends and holidays
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.
Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.
Everything we do is guided by one principle:
be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Compensation: Minimum Wage
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Food and Beverage Assistant in Blackburn employer: Stanley-House-Hotel-
At leaf HOSPITALITY, we pride ourselves on creating a vibrant and supportive work environment at Stanley House Hotel & Spa, where every team member is valued. With a focus on employee growth through training and wellbeing initiatives, we offer competitive benefits including discounts and annual leave accrual, making it an ideal place for those looking to thrive in the hospitality industry while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Blackburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanley-House-Hotel-. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanley-House-Hotel-
Don't be shy about reaching out to Stanley-House-Hotel- directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant in Blackburn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanley-House-Hotel- and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanley-House-Hotel-
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
