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For Companies At a Glance
- Tasks: Provide exceptional spa treatments and ensure a relaxing experience for guests.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Flexible shifts, discounts, continuous learning, and competitive pay.
- Why this job: Join a passionate team and make a difference in guests' relaxation journeys.
- Qualifications: Previous spa therapist experience and a friendly, professional attitude.
- Other info: Opportunity for career growth in a dynamic hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first‑class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world‑class spa, Stanley House is truly a hotel like no other.
What We’re Looking For
We are seeking an enthusiastic and personable team player who will join our spa therapist team. You must be presentable, professional, and upbeat. You should have a high level of detail orientation to maintain the 5‑bubble spa environment and ability to multitask duties. Previous experience within a hotel spa therapist position is ideal.
Day In The Life Of
Spa attendants are the frontline employees of the spa industry. They’re responsible for providing guests with an exceptional experience while they relax, unwind, and treat themselves to a variety of services. The position includes shift work over weekdays and weekends.
Example Key Responsibilities
- To provide first‑class treatment and service
- Recommend treatments and retail to guests as per their needs, ethically
- To meet and sometimes exceed personal and professional targets set by the Head Therapist or Spa Manager on a weekly/monthly basis
- Good time management of column
- Attend training sessions where necessary
- Making sure the guest service satisfaction is to a high standard
- To work alongside other colleagues and ensuring the spa operates as it should
- Delivery of high customer service, ensuring every guest is treated professionally and guest concerns are effectively understood
- Maintaining 5‑star standards throughout the spa and by walking through all areas as well as ensuring clean down, set up and care of items is adhered to and you are using any/all check sheets
- Report all/any maintenance requests or defects to the Senior Spa Attendant or Spa Manager where necessary
- Conduct inventory as well as checking product usage and stock levels
- Ordering of all stock in a timely manner to ensure the spa is well equipped, within the constraints of the budget
- Maintain and work within the health and safety policies and procedures
- Ensure all items are hygienically used and stored correctly
- Making sure changing rooms, thermal and spa lounge are up to the standards they should be and restocked throughout the day
What You’ll Get In Return
- Flexible shifts to suit your lifestyle
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Team member of the month – £100 and Team member of the year – £500
- Uniform provided
- Competitive pay and package including incentives
- Additional annual leave and family leave
This hotel is managed by leaf HOSPITALITY, a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
Spa Therapist employer: Stanley House Hotel & Spa
Contact Detail:
Stanley House Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa scene! Research Stanley House Hotel & Spa and understand their vibe. When you walk in for your interview, show off your knowledge about their services and what makes them special. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you’ll be interacting with guests all day. Role-play with a friend or family member to nail down how you’d recommend treatments or handle guest concerns. The more comfortable you are, the better you’ll shine in the interview!
✨Tip Number 3
Dress to impress! Since you’ll be working in a high-end spa, make sure you look professional and presentable during your interview. A polished appearance shows that you take pride in your work and understand the importance of maintaining a 5-star standard.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of hospitality. Let’s get you that dream job at Stanley House!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love helping guests relax and unwind. Share any personal experiences that highlight your passion for providing exceptional service.
Tailor Your CV: Make sure your CV is tailored to the Spa Therapist role. Highlight any relevant experience, especially in hotel spas, and don’t forget to mention your multitasking skills and attention to detail. We’re looking for someone who can maintain our 5-bubble standards!
Be Professional Yet Personable: Your written application should reflect your professional yet upbeat personality. Use a friendly tone while maintaining professionalism. Remember, we’re looking for team players who can connect with guests and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Stanley House!
How to prepare for a job interview at Stanley House Hotel & Spa
✨Know Your Treatments
Familiarise yourself with the various treatments and services offered at Stanley House Hotel & Spa. Be ready to discuss your experience with different therapies and how you can recommend them to guests based on their needs. This shows your enthusiasm and knowledge about the role.
✨Showcase Your People Skills
As a spa therapist, you'll be interacting with guests regularly. Practice how you would introduce yourself and engage with clients. Highlight your ability to create a welcoming atmosphere and ensure that every guest feels valued and relaxed during their visit.
✨Demonstrate Attention to Detail
The job requires a high level of detail orientation. Prepare examples from your past experiences where your attention to detail made a difference in service quality. This could include maintaining cleanliness or ensuring all products are stocked and organised properly.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a dissatisfied guest or managing your time effectively during busy periods. Think through your responses ahead of time to demonstrate your problem-solving skills and ability to multitask.
