At a Glance
- Tasks: Lead a hotel team to deliver outstanding guest experiences and drive business growth.
- Company: Leaf HOSPITALITY, a dynamic player in the hospitality industry.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and innovation.
- Why this job: Shape guest experiences and lead a passionate team in a thriving hotel.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Leaf HOSPITALITY is seeking a commercially minded and people-focused General Manager to lead one of our hotels in the United Kingdom. Reporting to the Chief Operating Officer, this role focuses on building high‑performing teams, driving standards and delivering exceptional guest experiences while improving overall business performance.
As General Manager you will be responsible for the hotel’s operational and financial performance, leading the senior leadership team and ensuring every department operates effectively.
Hotel General Manager — Drive Guest Excellence & Growth employer: Stanley House Hotel & Spa
Stanley House Hotel & Spa is an exceptional employer, offering a unique 4-day working week that promotes work-life balance while allowing you to thrive in a prestigious culinary environment. With a strong focus on employee development, our supportive culture encourages you to enhance your skills and advance your career, all while enjoying competitive salaries and generous benefits, including exclusive discounts across our portfolio.
Contact Details:
Stanley House Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager — Drive Guest Excellence & Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanley House Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanley House Hotel & Spa
Don't be shy about reaching out to Stanley House Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager — Drive Guest Excellence & Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanley House Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanley House Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
