At a Glance
- Tasks: Lead a dynamic restaurant team and create unforgettable dining experiences.
- Company: Join the award-winning Stanley House Hotel & Spa in the beautiful Ribble Valley.
- Benefits: Enjoy discounts, extra leave, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and excellence.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in restaurant management and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
We're looking for an experienced and passionate Restaurant General Manager to lead our restaurant operation, delivering outstanding guest experiences, developing a high-performing team and driving commercial success. This is a key leadership role responsible for creating a welcoming atmosphere, maintaining exceptional service standards and ensuring the restaurant operates efficiently and profitably. If you’re a hospitality professional who enjoys leading people, building great guest experiences and achieving results, we’d love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Recognition and reward programmes
- Five additional days annual leave from day one
- Enhanced family-friendly benefits
- Learning and development opportunities
The Opportunity
As Restaurant General Manager, you will be responsible for the overall operation and performance of the restaurant, ensuring exceptional service, strong team engagement and a memorable guest experience. You’ll lead and develop your team, oversee operational standards and work closely with kitchen and hotel teams to deliver a seamless dining experience. Your role will be central to maintaining quality, driving revenue and ensuring the restaurant remains a destination of choice for guests.
What You’ll Be Doing
- Lead the day-to-day operation of the restaurant, ensuring exceptional service standards
- Recruit, train, coach and develop restaurant team members
- Create a positive and engaging environment for guests and team members
- Monitor and improve guest satisfaction and service quality
- Manage staffing levels, rotas and operational resources effectively
- Drive revenue opportunities while maintaining excellent guest experiences
- Monitor costs and support the achievement of financial targets
- Ensure compliance with licensing, health and safety and company standards
- Handle guest feedback professionally and resolve issues effectively
- Work collaboratively with kitchen and hotel teams to deliver operational excellence
What We’re Looking For
- Previous experience in a restaurant management or hospitality leadership role
- Passion for delivering exceptional guest experiences
- Strong leadership and team development skills
- Excellent communication and relationship-building abilities
- Good commercial awareness and understanding of business performance
- Ability to lead effectively in a fast-paced environment
- Strong organisational and problem-solving skills
- Positive, proactive and hands-on leadership style
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we’ve managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Restaurant General Manager employer: Stanley House Hotel and Spa
Stanley House Hotel & Spa is an exceptional employer that prioritises both guest satisfaction and employee development. With a strong focus on team growth, we offer competitive salaries, comprehensive benefits, and a collaborative work culture that fosters creativity and excellence in service. Located in a picturesque setting, our hotel provides unique opportunities for career advancement and the chance to be part of a dedicated team committed to delivering memorable dining experiences.
Contact Details:
Stanley House Hotel and Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanley House Hotel and Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanley House Hotel and Spa
Don't be shy about reaching out to Stanley House Hotel and Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanley House Hotel and Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanley House Hotel and Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
