At a Glance
- Tasks: Join our team as a Food and Beverage Assistant, delivering exceptional service to guests.
- Company: Stanley House Hotel & Spa is an award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Enjoy flexible shifts, exclusive discounts, and continuous learning opportunities.
- Other info: Opportunities for recognition with monthly and yearly awards for outstanding team members.
- Why this job: Be part of a passionate team in a vibrant hospitality environment that values excellence.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a friendly attitude.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
Join Our Team
We're looking for a friendly and enthusiastic Restaurant Food & Beverage Assistant to join our team and help create memorable dining experiences for our guests.
This is a guest-facing role where you'll deliver attentive service, support the smooth running of the restaurant and help ensure every guest enjoys a welcoming and enjoyable experience.
If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.
Why Join Us?- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
- Deliver friendly, professional and attentive service within the restaurant
- Welcome guests and help create a positive dining experience
- Take food and beverage orders accurately and efficiently
- Serve food and drinks in line with company standards
- Maintain excellent knowledge of menus, promotions and available products
- Respond to guest enquiries and requests professionally and promptly
- Prepare and maintain restaurant areas to a high standard
- Process payments and transactions accurately
- Follow food safety, health and safety and company procedures at all times
- Work collaboratively with colleagues to deliver exceptional guest experiences
- Previous hospitality, restaurant or customer service experience is desirable but not essential
- Passion for delivering exceptional guest experiences
- Friendly, confident and professional approach
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Good attention to detail and presentation
- Positive and team-focused attitude
- Flexible approach to working hours, including evenings, weekends and holidays
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.
Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.
Everything we do is guided by one principle:
be EXCELLENT.
Diversity & InclusionWe are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Food and Beverage Assistant in Blackburn employer: Stanley House Hotel and Spa
Stanley House Hotel & Spa is an exceptional employer located in the picturesque Ribble Valley, offering a vibrant work culture that prioritises excellence and teamwork. Employees enjoy flexible shifts, exclusive discounts, and continuous development opportunities, all while being part of a passionate team dedicated to delivering outstanding guest experiences. With a commitment to employee well-being and recognition, including rewards for outstanding performance, Stanley House is a fantastic place for those looking to grow in the hospitality industry.
Contact Details:
Stanley House Hotel and Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Blackburn
✨Tip Number 1
Familiarise yourself with the menu and offerings at Stanley House Hotel & Spa. Knowing the food and drink options inside out will help you engage confidently with guests and make recommendations, showcasing your passion for hospitality.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about their dining experiences. This will help you become more comfortable speaking to customers and enhance your ability to provide excellent service.
✨Tip Number 3
Show your enthusiasm for teamwork by sharing examples of how you've collaborated with others in previous roles. Highlighting your ability to work well with kitchen and bar colleagues will demonstrate that you're a great fit for the team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts during the interview. Emphasising your willingness to work evenings and weekends will show that you're committed to meeting the needs of the hotel and its guests.
We think you need these skills to ace Food and Beverage Assistant in Blackburn
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Stanley House Hotel & Spa is looking for in a Food and Beverage Assistant. Highlight your passion for hospitality and any relevant experience you may have.
Tailor Your CV:Make sure your CV reflects your customer service skills and any previous experience in hospitality. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Personal Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the hotel. Mention specific reasons why you want to work at Stanley House and how you can contribute to their team.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Stanley House Hotel and Spa
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had that highlight your love for food and drinks, as well as your desire to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role requires working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team setting. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Interaction
As a Food and Beverage Assistant, you'll be interacting with guests regularly. Practice your communication skills and think of ways to engage customers, such as making recommendations or starting conversations about their preferences.
✨Be Ready for Flexibility
The job involves working various shifts, including evenings and weekends. Be honest about your availability and willingness to adapt to different schedules, as this shows your commitment to the role and the team.
