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- Tasks: Manage day-to-day operations of meetings and events at a stunning country hotel.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Competitive pay, exclusive discounts, continuous learning, and service bonuses.
- Why this job: Lead a dynamic team and create unforgettable experiences for guests.
- Qualifications: Proven experience in hotel events management and strong leadership skills.
- Other info: Join a company that values excellence and offers great career growth.
The predicted salary is between 36000 - 60000 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred's Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
What we’re looking for: You will oversee the day-to-day running of the meetings, events and conference business across the hotel. The successful candidate will have proven experience in a hotel events background, ideally branded hotels. You will be able to demonstrate your ability to successfully manage a conference and events operation. You will have strong leadership skills ensuring the team are well equipped and trained to a high standard.
Day in the life of: You will have a hands-on approach and be present during all key operational periods. Building relationships will be at the forefront of your skill set, ensuring excellent communication and service to all hotel clientele. You will be tasked with ensuring all standards of practice are in place for the department and reviewed on a regular basis, ensuring these are challenged when not performing well.
Example key responsibilities:
- Oversee the labour costs ensuring this is controlled, producing staff rotas in a timely manner.
- Ensuring appropriate levels are maintained to produce an excellent service.
- Ensuring stock and wastage are controlled and levels are maintained.
- Providing the relevant training to support.
- Review of all BEO's, food menus, room layouts and supplier information prior to the event taking place.
- Overall responsibility for the successful operation of all events.
- Line management responsibilities, promoting and facilitating the ongoing development of the team.
- Carrying out regular reviews with team members alongside hosting department meetings.
- Overall accountability for the department's performance during any internal and external auditing.
- Ensure company policies and mandates including Food Hygiene, Cash Handling, Health & Safety, Manual Handling etc. are adhered to at all times whilst ensuring the team also complies with such policies.
What you’ll get in return:
- Competitive pay and package
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Additional annual leave and family leave
- Service bonus for 5 and 10 years up to £1K
- Team Member of the month - £100 and Team Member of the year - £500
This hotel is managed by leafHOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
M&E Operations Manager in Darwen employer: Stanley House Hotel and Spa
Contact Detail:
Stanley House Hotel and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in Darwen
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the hotel and events sector. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your expertise during interviews or networking events. Bring examples of past successes in managing events and leading teams to the table – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to hotels like Stanley House and express your interest in potential roles. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the hospitality and events industry. Consider taking short courses or attending workshops to enhance your skills. This shows employers you’re committed to growth and excellence.
We think you need these skills to ace M&E Operations Manager in Darwen
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in hotel events management. We want to see how you've successfully overseen operations and managed teams in similar settings, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for the M&E Operations Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Personable: Since building relationships is key in this role, let your personality shine through in your written application. We love seeing candidates who can communicate effectively and connect with others, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stanley House Hotel and Spa
✨Know Your Venue Inside Out
Before the interview, take some time to research Stanley House Hotel & Spa. Familiarise yourself with its facilities, services, and unique selling points. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Demonstrate Your Leadership Skills
As an M&E Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, managed events, or improved operations. Be ready to discuss how you motivate and train your team to ensure high standards of service.
✨Showcase Your Problem-Solving Abilities
Events can be unpredictable, so it's important to demonstrate your ability to think on your feet. Prepare a few scenarios where you faced challenges during events and explain how you resolved them. This will highlight your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s future plans for events or how they measure success in their operations. This shows your enthusiasm for the role and helps you gauge if the hotel aligns with your career goals.
