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- Tasks: Manage day-to-day operations of meetings and events at a stunning country hotel.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Competitive pay, exclusive discounts, continuous learning, and service bonuses.
- Why this job: Join a dynamic team and make memorable experiences for guests.
- Qualifications: Proven experience in hotel events and strong leadership skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred's Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
What we’re looking for: You will oversee the day-to-day running of the meetings, events and conference business across the hotel. The successful candidate will have proven experience in a hotel events background, ideally branded hotels. You will be able to demonstrate your ability to successfully manage a conference and events operation. You will have strong leadership skills ensuring the team are well equipped and trained to a high standard.
Day in the life of: You will have a hands-on approach and be present during all key operational periods. Building relationships will be at the forefront of your skill set, ensuring excellent communication and service to all hotel clientele. You will be tasked with ensuring all standards of practice are in place for the department and reviewed on a regular basis, ensuring these are challenged when not performing well.
Example key responsibilities:
- Oversee the labour costs ensuring this is controlled, producing staff rotas in a timely manner.
- Ensuring appropriate levels are maintained to produce an excellent service.
- Ensuring stock and wastage are controlled and levels are maintained.
- Providing the relevant training to support.
- Review of all BEO's, food menus, room layouts and supplier information prior to the event taking place.
- Overall responsibility for the successful operation of all events.
- Line management responsibilities, promoting and facilitating the ongoing development of the team.
- Carrying out regular reviews with team members alongside hosting department meetings.
- Overall accountability for the department's performance during any internal and external auditing.
- Ensure company policies and mandates including Food Hygiene, Cash Handling, Health & Safety, Manual Handling etc. are adhered to at all times whilst ensuring the team also complies with such policies.
What you’ll get in return:
- Competitive pay and package
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Additional annual leave and family leave
- Service bonus for 5 and 10 years up to £1K
- Team Member of the month - £100 and Team Member of the year - £500
This hotel is managed by leafHOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
M&E Operations Manager in Caerphilly employer: Stanley House Hotel and Spa
Contact Detail:
Stanley House Hotel and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in Caerphilly
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our awesome team!
We think you need these skills to ace M&E Operations Manager in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M&E Operations Manager role. Highlight your experience in hotel events and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team at Stanley House. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've successfully managed events or improved operations in your previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stanley House Hotel and Spa
✨Know Your Venue
Before the interview, take some time to research Stanley House Hotel & Spa. Familiarise yourself with its facilities, services, and recent events. This will not only show your genuine interest but also help you tailor your answers to align with their values and operations.
✨Demonstrate Leadership Skills
As an M&E Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed events. Highlight how you trained staff, handled challenges, and ensured excellent service delivery.
✨Showcase Your Event Management Experience
Be ready to discuss your previous roles in hotel events management. Talk about specific events you've overseen, the challenges you faced, and how you ensured everything ran smoothly. Use metrics if possible to demonstrate your success in managing costs and improving service quality.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the hotel's future events strategy or how they measure success in their M&E operations. This shows your enthusiasm for the role and helps you gauge if the hotel aligns with your career goals.
