At a Glance
- Tasks: Support daily spa operations and create exceptional guest experiences.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: £50 stays, 50% food discount, wellbeing support, and career development.
- Other info: Inclusive workplace with strong team culture and growth opportunities.
- Why this job: Join a passionate team and make a real difference in guests' wellbeing.
- Qualifications: Experience in spa or hospitality; supervisory skills are a plus.
The predicted salary is between 28103 - 34348 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
We're looking for a passionate and motivated Spa Supervisor to support the day-to-day operation of our spa, helping to create exceptional experiences for every guest. This is a hands-on role where you'll support the spa team, maintain high standards across the facility and help ensure guests enjoy a welcoming, relaxing and memorable visit. If you're passionate about wellbeing, enjoy supporting others and take pride in delivering outstanding service, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
What You'll Be Doing
- Support the day-to-day operation of the spa and wellness facilities
- Lead by example to deliver exceptional guest experiences
- Assist with supervising and supporting spa team members during shifts
- Help maintain high standards across treatments, facilities and guest areas
- Welcome guests, respond to enquiries and support the guest journey throughout their visit
- Assist with the training and onboarding of new team members
- Support the promotion of spa services, treatments and retail products
- Monitor guest feedback and help implement improvements where required
- Ensure compliance with health and safety, company and spa standards
- Help create a positive and engaging environment for guests and colleagues
What We're Looking For
- Previous experience in a spa, wellness, leisure or hospitality role
- Supervisory experience is desirable but not essential
- Passion for delivering exceptional guest experiences
- Strong communication and interpersonal skills
- Ability to support and motivate others
- Good organisational and problem-solving abilities
- Professional, positive and guest-focused approach
- Flexible and willing to support different areas of the spa operation
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Spa Supervisor in Blackburn employer: Stanley House Hotel and Spa
Stanley House Hotel & Spa is an exceptional employer that prioritises both guest satisfaction and employee development. With a strong focus on team growth, we offer competitive salaries, comprehensive benefits, and a collaborative work culture that fosters creativity and excellence in service. Located in a picturesque setting, our hotel provides unique opportunities for career advancement and the chance to be part of a dedicated team committed to delivering memorable dining experiences.
Contact Details:
Stanley House Hotel and Spa Recruitment Team
