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- Tasks: Manage day-to-day operations of meetings and events at a stunning country hotel.
- Company: Award-winning boutique hotel in the beautiful Ribble Valley.
- Benefits: Competitive pay, exclusive discounts, continuous learning, and service bonuses.
- Why this job: Lead a dynamic team and create unforgettable experiences for guests.
- Qualifications: Proven experience in hotel events management and strong leadership skills.
- Other info: Join a company that values excellence and offers great career growth.
The predicted salary is between 36000 - 60000 £ per year.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred's Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
What we’re looking for: You will oversee the day-to-day running of the meetings, events and conference business across the hotel. The successful candidate will have proven experience in a hotel events background, ideally in branded hotels. You will be able to demonstrate your ability to successfully manage a conference and events operation. You will have strong leadership skills ensuring the team are well equipped and trained to a high standard.
Day in the life of: You will have a hands-on approach and be present during all key operational periods. Building relationships will be at the forefront of your skill set, ensuring excellent communication and service to all hotel clientele. You will be tasked with ensuring all standards of practice are in place for the department and reviewed on a regular basis, ensuring these are challenged when not performing well.
Example key responsibilities:
- Oversee the labour costs ensuring this is controlled, producing staff rotas in a timely manner.
- Ensuring appropriate levels are maintained to produce an excellent service.
- Ensuring stock and wastage are controlled and levels are maintained.
- Providing the relevant training to support.
- Review of all BEO's, food menus, room layouts and supplier information prior to the event taking place.
- Overall responsibility for the successful operation of all events.
- Line management responsibilities, promoting and facilitating the ongoing development of the team.
- Carrying out regular reviews with team members alongside hosting department meetings.
- Overall accountability for the department's performance during any internal and external auditing.
- Ensure company policies and mandates including Food Hygiene, Cash Handling, Health & Safety, Manual Handling etc. are adhered to at all times whilst ensuring the team also complies with such policies.
What you’ll get in return:
- Competitive pay and package
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Additional annual leave and family leave
- Service bonus for 5 and 10 years up to £1K
- Team Member of the month - £100 and Team Member of the year - £500
This hotel is managed by leafHOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
M&E Operations Manager in Blackburn employer: Stanley House Hotel and Spa
Contact Detail:
Stanley House Hotel and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in Blackburn
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the hotel and events sector. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and achievements. This visual representation of your work can really impress potential employers and set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to hotels like Stanley House and express your interest in working with them. A personal touch can make a huge difference!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our fantastic team at StudySmarter.
We think you need these skills to ace M&E Operations Manager in Blackburn
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in hotel events management. We want to see how you've successfully overseen operations and managed teams in similar settings, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for the M&E Operations Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Personable: Since building relationships is key in this role, let your personality shine through in your written application. We love seeing candidates who can communicate effectively and demonstrate their passion for excellent service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Stanley House!
How to prepare for a job interview at Stanley House Hotel and Spa
✨Know Your Venue Inside Out
Before the interview, take some time to research Stanley House Hotel & Spa. Familiarise yourself with its facilities, services, and unique selling points. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Demonstrate Your Leadership Skills
As an M&E Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, managed events, or improved operations. Be ready to discuss how you motivate and train your team to ensure high standards of service.
✨Showcase Your Event Management Expertise
Be prepared to discuss specific events you've managed in the past, particularly in hotel settings. Highlight your ability to control costs, manage logistics, and ensure client satisfaction. Use metrics or feedback to illustrate your success in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the hotel's future plans for events or how they measure success in their M&E operations. This shows your enthusiasm for the role and helps you gauge if the hotel aligns with your career goals.
