At a Glance
- Tasks: Drive automation and improve customer journeys using Lean and Six Sigma methodologies.
- Company: Leading banking client focused on transformation and efficiency.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on continuous improvement.
- Why this job: Make a real impact in banking by enhancing customer experiences and driving digital improvements.
- Qualifications: Lean Six Sigma qualified with experience in KYC, CDD, and customer journey initiatives.
The predicted salary is between 40950 - 50050 £ per year.
Our banking client is looking for an experienced Process Improvement Specialist (Six Sigma Qualified) with specific experience in CDD, KYC and Customer journey. In summary, a large, group based, transformation programme is now in-flight looking to drive automation, digital service improvement and efficiencies end to end. As part of this programme, they require an experienced Process Improvement Specialist with direct knowledge of customer journey improvement covering digitization/automation, improved due diligence (CDD KYC etc).
Hybrid/remote role working from home with occasional need to be in office (assume 2 days per week initially) c. £700 per day (inside IR35).
Key experience and skills:- Using your expertise in Lean and Six Sigma methodologies, you will develop continuous improvement capabilities across the programme, as required.
- Lean Six Sigma qualified with proven experience leading complex business improvement and change initiatives.
- Specific experience in supporting KYC/CDD and Customer Journey programmes within Retail Banking.
- Excellent stakeholder management skills, ability to influence across various functions and levels.
Process Improvement Specialist in Slough employer: Stanley House Consulting
Join a leading banking institution that prioritises innovation and employee development, offering a dynamic work culture where your expertise in process improvement will directly contribute to transformative projects. With a hybrid working model, you can enjoy the flexibility of remote work while collaborating with talented professionals in a supportive environment that fosters continuous learning and growth. This role not only provides competitive compensation but also places you at the forefront of enhancing customer experiences through automation and digital service improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Specialist in Slough
✨Show Off Your Expertise Online
In the banking and financial services world, sharing your insights on platforms like LinkedIn can really set you apart. Write articles about market trends or finance tips, and engage in discussions in relevant groups. This not only boosts your visibility but also highlights your knowledge to potential clients.
✨Join Freelance Platforms and Networking Events
Freelancing in finance can be competitive, so make sure you're on platforms like Upwork or Fiverr, specifically targeting finance gigs. Also, look for finance networking events or webinars to connect with small businesses that might need your services. Meeting people face-to-face (or online) can score you those elusive freelance contracts.
✨Build a Stunning Portfolio
Since you're going freelance, having a solid portfolio is a must. Showcase your previous work, such as reports or analyses, and consider using case studies to highlight your approach. The more you can demonstrate your skills, the easier it is for clients to trust you with their finances.
✨Direct Outreach is Key
For freelance gigs, don't wait for opportunities to come to you. Identify companies or startups that align with your skills and reach out directly. A personalised message introducing yourself and proposing how you could add value can go a long way. Plus, keep an eye on Stanley House Consulting for freelance opportunities—they might have just what you’re looking for!
We think you need these skills to ace Process Improvement Specialist in Slough
Some tips for your application 🫡
Showcase Your Financial Savvy:When applying for a freelance role in banking and financial services, we need to see your expertise front and centre! Mention specific financial regulations or tools you've mastered, and feel free to include your relevant qualifications, like CFA or ACCA, to bolster your credibility.
Build a Stellar Portfolio:Since this is a freelance gig, your portfolio is your ticket to impressing us at Stanley House Consulting. Include examples of past projects you've completed—think financial analyses, investment reports, or forecasting models. Be sure to highlight the results you achieved!
Tailor Your Rates and Availability:We want to see that you're flexible and can align with our needs. Clearly outline your freelance rates, availability for projects, and whether you're open to long-term collaborations or just ad-hoc gigs. This makes it easier for us to understand how we can work together!
Craft a Compelling Cover Letter:In your cover letter, express not just your skills, but also why you're excited about joining Stanley House Consulting. Share your passion for financial services and how you plan to tackle challenges in this sector. This is your chance to connect on a personal level—make it count!
How to prepare for a job interview at Stanley House Consulting
✨Show Off Your Financial Savvy
When you're talking with Stanley House Consulting, make sure to highlight your experience with financial modelling, risk assessment, or portfolio management. Freelance work often requires a good level of financial literacy, so prepare to discuss any relevant tools you've used, whether it's Excel or specific financial software.
✨Bring Your Portfolio to Life
A freelance role means you’ll want to showcase your previous work effectively. Put together a portfolio that not only highlights your projects but also demonstrates the outcomes - think case studies or success stories that showcase how your financial skills made a difference for past clients.
✨Know Your Regulations and Compliance
In the banking and financial services world, understanding compliance and regulations is crucial. Make sure you’re up to date with the latest standards as they relate to your expertise. Be prepared for specific questions about how you've navigated these in past roles or how you'd approach potential compliance challenges.
✨Be Ready to Discuss Your Rates and Availability
As a freelancer, the topic of rates and availability can come up early on. Be clear about what you offer and how you charge. It might also help to have a few examples in mind where your expertise saved someone money or improved efficiency to justify your rates to Stanley House Consulting.
