At a Glance
- Tasks: Drive automation and improve customer journeys in a large banking transformation programme.
- Company: Leading banking client focused on digital service improvement.
- Benefits: Competitive pay of £600 per day, hybrid work model, and flexible hours.
- Other info: Opportunity to work independently and grow within a dynamic environment.
- Why this job: Make a real impact on banking processes while working with innovative technologies.
- Qualifications: Experience in Business Analysis, CDD, KYC, and customer journey improvement.
The predicted salary is between 45000 - 55000 £ per year.
Our banking client is looking for an experienced Business Analyst with specific experience in CDD, KYC and Customer journey. A large, group based, transformation programme is now in-flight looking to drive automation, digital service improvement and efficiencies end to end. They require a couple of experienced BAs with direct knowledge of customer journey improvement covering digitization/automation and improved due diligence (CDD KYC etc).
Hybrid/remote role working from home with occasional need to be in office (assume 2 days per week initially) c. £600 per day (inside IR35).
Key experience and skills:- Qualified Business Analysis with specific Retail Banking / Customer Journey Experience
- Experience of CDD/KYC review and implementation
- Digitization and Automation of Banking processes
- Strong analytical and problem-solving capabilities
- Excellent stakeholder management and communication skills
- Ability to work independently and take ownership of requirements and analysis activities
Business Analyst in London employer: Stanley House Consulting
Join a leading banking institution that prioritises innovation and employee development, offering a dynamic work culture where your expertise in process improvement will directly contribute to transformative projects. With a hybrid working model, you can enjoy the flexibility of remote work while collaborating with talented professionals in a supportive environment that fosters continuous learning and growth. This role not only provides competitive compensation but also places you at the forefront of enhancing customer experiences through automation and digital service improvements.
