Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer and agent inquiries, warranty claims, and logistics management.
- Company: Join Stanley Black & Decker, a global leader in tools and innovative technology.
- Benefits: Enjoy a permanent, full-time role with growth opportunities and a supportive team.
- Other info: Great chance to grow your career with a renowned company.
- Why this job: Make a real difference by supporting customers and agents in a dynamic environment.
- Qualifications: Experience in administration and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Stanley Black & Decker in Spennymoor is seeking an Agent Support Coordinator for a permanent, full-time position. You will be the first point of contact for customers and agents, handling inquiries, processing warranty claims, and managing logistics.
The ideal candidate should have:
- Experience in administration
- Strong customer service abilities
- Familiarity with systems such as Salesforce and SAP
This role offers opportunities for growth within a global leader in tools and innovative technology.
Agent Support & Logistics Coordinator in Spennymoor employer: Stanley Black & Decker
Contact Detail:
Stanley Black & Decker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agent Support & Logistics Coordinator in Spennymoor
✨Tip Number 1
Make sure you know the ins and outs of the company before your interview. Research Stanley Black & Decker, their products, and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers and agents, think of common inquiries and how you'd handle them. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Familiarise yourself with Salesforce and SAP if you haven't already. There are loads of online resources and tutorials that can give you a head start. Showing that you’re proactive about learning these systems can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Agent Support & Logistics Coordinator in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills align with the role of Agent Support Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how your background makes you a perfect fit for handling inquiries and managing logistics at Stanley Black & Decker.
Show Off Your Tech Skills: If you’ve got experience with Salesforce or SAP, make sure to mention it! We love candidates who are comfortable with technology, as it’s crucial for this role. Don’t forget to include any other relevant systems you’ve worked with.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a global leader in tools and innovative technology!
How to prepare for a job interview at Stanley Black & Decker
✨Know Your Stuff
Make sure you’re familiar with the products and services offered by Stanley Black & Decker. Brush up on their tools and technology, as well as any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Customer Service Focus
Since this role is all about supporting customers and agents, prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you resolved issues or went above and beyond to help someone out.
✨Get Comfortable with the Systems
If you have experience with Salesforce and SAP, be ready to discuss how you’ve used these systems in previous roles. If you’re not familiar with them, do a bit of research to understand their functionalities. This will demonstrate your willingness to learn and adapt.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, growth opportunities, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.