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- Tasks: Elevate customer relationships and drive sales success with expert product support and training.
- Company: Join Stanley Black & Decker, a global leader with a diverse team of 48,000 professionals.
- Benefits: Attractive salary, discounts on tools, company van, and continuous professional development opportunities.
- Why this job: Make a real impact while promoting innovative products and empowering customers.
- Qualifications: Business-related degree and experience in customer-facing roles, preferably in sales or technical support.
- Other info: Dynamic environment with opportunities for growth, learning, and giving back to the community.
The predicted salary is between 28800 - 42000 £ per year.
Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better for those who make the world. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.
Tasks
Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for End User Specialists to elevate our customer relationships and drive sales success. In this exciting role, you will provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As an End User Specialist, you will be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you.
Key Responsibilities
- Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency.
- Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers.
- Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events.
- Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution.
- Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions.
- Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results.
- Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement.
Requirements
- Candidates must hold a business-related degree and demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience.
- Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors.
- Strong understanding of product applications and the ability to provide tailored solutions to customers.
- Exceptional communication and presentation skills, with the ability to engage and train diverse audiences.
- A proactive and results-oriented mindset, with excellent problem-solving abilities.
- Experience in organising and supporting events, including showcases, training sessions, and dealer activities.
- Full UK driver's license. You will be required to travel on a regular basis across the UK.
Benefits
- An attractive salary & benefits package.
- Discounts on Stanley Black & Decker tools and other partner programs.
- Excellent opportunities for continuous professional development.
- Company van.
We want our company to be a place you'll want to be – and stay. Being part of our team means you'll get to:
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us.
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
Field Sales Specialist employer: Stanley Black & Decker Inc.
Contact Detail:
Stanley Black & Decker Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Specialist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Stanley Black & Decker. A friendly chat can open doors!
✨Tip Number 2
Showcase your passion for tools and customer success during interviews. Share specific examples of how you've solved problems or improved customer experiences in past roles. This will demonstrate that you’re not just looking for a job, but you genuinely care about making a difference.
✨Tip Number 3
Prepare for role-specific scenarios! Think about how you would handle product demonstrations or training sessions. Practising these situations can help you feel more confident and ready to impress during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of empowering makers and doers.
We think you need these skills to ace Field Sales Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for tools and customer success shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Field Sales Specialist role. We love seeing how your background aligns with our mission and values, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining our top-notch team!
How to prepare for a job interview at Stanley Black & Decker Inc.
✨Know Your Products Inside Out
As a Field Sales Specialist, you'll need to be a product and brand ambassador. Make sure you research Stanley Black & Decker's tools thoroughly. Understand their features, benefits, and applications so you can confidently discuss them during the interview.
✨Showcase Your Customer-Centric Approach
This role is all about enhancing customer satisfaction. Prepare examples of how you've successfully solved customer challenges in the past. Highlight your problem-solving skills and how you’ve built strong relationships with clients.
✨Demonstrate Your Communication Skills
Exceptional communication is key for this position. Practice articulating your thoughts clearly and engagingly. You might even want to prepare a mini-presentation on a product to showcase your training abilities and presentation skills.
✨Be Ready to Discuss Your Sales Experience
Since this role involves driving sales success, be prepared to talk about your previous sales experiences. Share specific metrics or achievements that demonstrate your ability to meet targets and drive results in a customer-facing role.
