At a Glance
- Tasks: Oversee daily operations of a busy wine estate, ensuring high standards across venues and events.
- Company: Stanlake Park, a vibrant wine estate with a focus on hospitality and guest experiences.
- Benefits: Competitive salary, paid holidays, pension, staff discounts, and free parking.
- Other info: Flexible hours required, with opportunities for wine training and professional growth.
- Why this job: Join a dynamic team and shape the future of a growing wine estate.
- Qualifications: 5+ years in operations management, strong leadership, and attention to detail.
The predicted salary is between 42000 - 42000 £ per year.
Stanlake Park is a busy working wine estate combining vineyards and wine production with a Wine Bar, tours and tastings, more than 120 weddings and events each year, and growing guest accommodation.
We’re looking for an experienced, practical and exceptionally observant
Estate Operations Manager to take ownership of the day-to-day hospitality operational standards of the estate.
This is a senior, hands‑on role with oversight across our wedding and event venues, Wine Bar, accommodation, cleaning, maintenance, stock, grounds and contractors .
You’ll supervise our operational managers and teams and work closely with the Deputy General Manager. You won’t personally do every job across the estate, but you will be responsible for making sure things get done - to the right standard and at the right time.
A typical day might involve checking a wedding venue before guests arrive, inspecting accommodation after housekeeping, making sure the Wine Bar is ready to open, checking equipment and facilities, coordinating stock between departments and following up on maintenance or presentation issues.
What matters most? What you notice.
- What You’ll Be Responsible For
- Maintaining excellent operational and presentation standards across the estate.
- Supervising operational managers and teams, setting clear standards and addressing issues promptly.
- Overseeing the operational readiness of weddings and private events
- Maintaining oversight of
Wine Bar operations , including presentation, facilities, equipment, stock and staffing.
- Overseeing guest accommodation and housekeeping standards .
- Coordinating stock and supplies across departments , anticipating requirements and avoiding shortages or duplication.
- Identifying maintenance requirements across buildings, furniture, equipment, appliances and grounds, and ensuring they are resolved.
- Overseeing cleaners, caretaker, gardener and external contractors and following work through to completion.
- Acting as the first senior point of contact for operational issues that cannot be resolved by the manager or team on duty.
- Identifying recurring problems and working with the Deputy General Manager to improve processes, procedures and ways of working .
About You
You’ll have substantial operational management experience and be comfortable taking responsibility for a busy environment without requiring constant direction.
You don’t need to come from a wine estate. Your experience could be from hospitality, event venues, visitor attractions, country clubs, heritage properties, facilities or estate management , or another complex operation involving people, buildings, equipment, suppliers and customers.
What matters is your experience, judgement, practical understanding and management presence .
We’re looking for someone with
- At least
5 years’ relevant experience in operations management or a senior operational supervisory role (essential).
- Proven experience supervising people and coordinating multiple operational functions.
Exceptional attention to detail and situational awareness.
- A highly proactive approach - you see what needs doing and act without waiting to be asked.
- Good practical understanding of buildings, equipment and routine maintenance.
- Strong organisation and the ability to prioritise competing demands.
- A confident, credible and personable management style
- approachable and able to build good relationships, while maintaining authority and high standards.
- The confidence to challenge poor standards calmly and constructively.
- Commercial awareness and sensible decision‑making around costs.
- Good general IT skills.
- A full UK driving licence.
- Working Pattern
This is a full‑time role within a seven‑day hospitality and events operation , so flexibility is essential.
Regular weekend daytime presence will be required, particularly on wedding and busy trading days, together with some out‑of‑hours availability.
You won’t normally need to remain onsite throughout weddings or evening events.
Once the estate is operationally ready and the relevant managers are in place, you may leave while remaining available as the senior operational point of contact.
What We Offer
£38,000-£42,000 per annum , depending on experience.
- Permanent, full‑time position.
- Paid holidays and pension.
- 20% staff discount on wine and food.
- Free on‑site parking.
- Uniform provided.
- A newly created senior role with genuine operational authority .
- Considerable independence, working closely with the Deputy General Manager and wider management team.
- A varied working environment across vineyards, historic buildings, hospitality spaces, event venues and accommodation.
- The opportunity to shape and improve how the estate operates as the business continues to grow.
- Wine qualifications and training (if of interest)
- Start: ASAP
- #J-18808-Ljbffr
Estate Operations Manager in Twyford employer: Stanlake Park Wine Estate
Stanlake Park Wine Estate offers a unique opportunity for individuals seeking a fulfilling role as a Live-In Estate Caretaker in the picturesque setting of Twyford. With competitive salaries, provided accommodation, and a supportive work culture, employees can thrive while contributing to the estate's beauty and security. The estate values practical skills and attention to detail, fostering an environment where caretakers can grow and develop their expertise in groundskeeping and maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Operations Manager in Twyford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanlake Park Wine Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanlake Park Wine Estate
Don't be shy about reaching out to Stanlake Park Wine Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Estate Operations Manager in Twyford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanlake Park Wine Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanlake Park Wine Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
