At a Glance
- Tasks: Provide top-notch support to customers and assist sales and tech teams.
- Company: Leading agricultural solutions provider focused on quality and sustainability.
- Benefits: Competitive salary, quarterly bonuses, and a friendly team environment.
- Why this job: Be the backbone of customer support and make a real difference.
- Qualifications: Strong communication skills and experience in admin or sales support.
- Other info: Dynamic role with opportunities for growth in a welcoming team.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of innovative solutions in the agricultural sector, dedicated to enhancing productivity and efficiency for farmers across the UK and Ireland. With a strong commitment to quality and sustainability, they design and manufacture a range of advanced livestock handling equipment and technology.
About the Role
This is a pivotal support role where you’ll be the go-to person behind the scenes. Working alongside their sales and tech teams, you’ll ensure our customers receive prompt, clear, and professional support - every time.
What You’ll Be Doing:
- Answering and directing incoming customer and support calls
- Booking appointments and managing sales reps’ calendars
- Assisting with quoting and following up on low-level opportunities
- Supporting office coordination for the sales/tech team
- Booking travel, accommodation, and ordering team uniforms
- Helping at field days and promotional events
- Ensuring every customer receives fast and clear communication
What You Bring:
- Strong customer service and communication skills
- Excellent organisation and time management
- Ability to juggle multiple priorities in a dynamic environment
- Previous experience in admin, sales support, or similar roles
- Tech-savvy and confident using systems like CRMs, calendars, and Microsoft Office
- Agricultural experience and livestock knowledge advantageous
The team are welcoming, friendly with a down to earth approach. In addition to the salary they also offer a bonus scheme that is paid out quarterly.
Customer Support Executive employer: Stangate Recruit
Contact Detail:
Stangate Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in the agricultural sector, especially those who work in customer support roles. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to speak with potential employers, highlight your customer service experience and how you’ve handled multiple priorities. Use real examples to make your case stronger.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through their website or social media. Express your interest in customer support roles and ask if they have any upcoming opportunities.
✨Tip Number 4
Prepare for interviews by researching the company’s products and values. Knowing their livestock handling equipment and commitment to sustainability will show you’re genuinely interested and ready to contribute to their mission.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant admin or sales support experience to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our mission of enhancing productivity for farmers. Keep it friendly and professional!
Show Off Your Tech Skills: Since we’re looking for someone tech-savvy, don’t forget to mention your experience with CRMs, calendars, and Microsoft Office. Give us examples of how you’ve used these tools to improve efficiency in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Stangate Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission and values, especially their commitment to quality and sustainability in the agricultural sector. Understanding their products and how they enhance productivity for farmers will help you connect your answers to their goals.
✨Show Off Your Customer Service Skills
Since this role is all about providing top-notch support, be ready to share specific examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and how you ensure customers feel valued and understood.
✨Demonstrate Your Organisational Skills
This position requires juggling multiple tasks, so come prepared with examples that showcase your ability to manage time effectively. Discuss any tools or methods you use to stay organised, like CRMs or calendars, and how they’ve helped you in previous roles.
✨Be Ready to Talk Tech
As a tech-savvy candidate, you should be comfortable discussing your experience with various systems, including Microsoft Office and any CRM software. If you have any agricultural experience or knowledge about livestock, don’t hesitate to bring that up as it could set you apart from other candidates.