Associate Director, Recreation Fitness and Wellness in England

About Stanford Recreation & Wellness

Stanford’s Department of Athletics, Physical Education and Recreation (DAPER) is the premier intercollegiate athletics and recreation program in the country. We are the Home of Champions and support the university’s physical education, recreation and wellness initiatives. Aligned with Stanford University's pioneering spirit, Stanford Recreation and Wellness is committed to bold and purposeful engagement. We ignite a culture of belonging and well-being through movement, adventure, play, and learning. Our fifty full-time staff and over 400 part-time staff manage eight recreation facilities at one of the world’s most beautiful universities. Hosting over a million visits annually, we work cohesively, lead with courage, and pursue and revere excellence. We are building a community that is inclusive and a diverse team that is committed to excellence. We take risks. We are willing to lead. We do the right thing. We create innovative solutions. We develop our employees. We promote a culture of gratitude and recognition. We have fun. If that sounds like you, join us.

Job Purpose

The Associate Director, Recreation Fitness and Wellness is responsible for implementing and administering programs in fitness, non-credit instruction, and other wellness initiatives. This role directly supervises full-time and more than 35 part-time staff. Specific responsibilities include program management, recruitment, hiring, training, supervision, and evaluation of professional, student, and contingent staff; development and oversight of operating budgets; development and enforcement of program policies and procedures; and revenue generation. This position reports to the Interim Executive Director (ED) until an ED is hired. This role may also manage the aquatics team and the master’s swimming team.

Core Duties

• Staff Management (40%)
  • Coordinate the group fitness and recreational class program areas (75 classes per week) for Recreation and Wellness.
  • Responsible for the daily management of staff, including the recruitment, hiring, onboarding, scheduling, motivation, and retention.
  • Plan, organize, and facilitate training, work assignments, evaluations, and, if needed, disciplinary action for personnel. Trains staff in the use of the recreational facilities and emergency procedures.
  • Ensure customer encounters are courteous, respectful, and efficient.
  • Ensure staff understand their role as valuable team members within Recreation and Wellness.
• Administrative Responsibilities (30%)
  • Responsible for inputting/entering fitness program information for all sport and recreation classes and programs into the membership software in alignment with marketing and registration deadlines.
  • Gather, analyze, and report on group fitness and recreational class data.
  • Successfully manage an accurate administration of online program registration, including internal collaborations with cross-functional teams, responding to inquiries in a timely manner, and managing payment systems.
  • Work directly with and in close collaboration with the Director of DAPER Academic Programs and other student wellness-based leaders on specific functions, projects, and programs, including instructor education and development.
  • Contribute to the budget planning process, tracking annual expenditures.
  • Regularly collect satisfaction surveys and customer response forms; create reports and recommend solutions.
  • Ensure prompt and effective verbal and written communication with staff, participants, rosters, and supervisor based on daily program needs.
  • Teach classes as needed.
• Program Management (30%)
  • Oversee the management and implementation of group fitness and recreational class programs.
  • Conduct group training, recreational classes, and/or group fitness sessions regularly to maintain skills and professional pedagogy.
  • Manage the life cycle of employees, including hiring, onboarding, training, and evaluation of 60+ part-time instructors.
  • Manage program operations as it pertains to the space and scheduling of group fitness studios, scheduling of instructors in partnership with other relevant recreational facilities.
  • Review and recommend policies and procedures to include facility access, emergency action plans, standard operating procedures, and safety standards.
  • Develop and maintain positive working relationships with University and/or community representatives, vendors, and other regular contacts to meet the objectives of the fitness program.
  • Serve on Recreation and Wellness, DAPER, and campus committees as directed.
  • Provide assistance for major events as requested.
  • Conduct other duties and assist other Recreation and Wellness staff as necessary.

Minimum Requirements

Education and Experience

• Bachelor's degree and three to five years of relevant experience or a combination of education and relevant experience. Master’s degree in exercise-related fields is preferred.

Knowledge, Skills, And Abilities

• Experience in fitness programming and health promotion.
• Experience in developing and implementing training, educational classes, and recreational programs.
• Analytical and problem-solving skills.
• Ability to meet expected deadlines and schedules.
• Interpersonal skills and mature judgment required to interact effectively and collaboratively with a broad range of people, including program areas, stakeholders, vendors, and equipment suppliers, both individually and in groups.
• Demonstrated ability to set priorities to perform a high volume of detailed work with constant interruptions.
• Ability to coordinate daily activities, including work scheduling, quality assurance, monitoring of activities, and supervision of personnel.
• Knowledge of current risk management practices in recreational facilities and student management strategies.
• Demonstrated ability to provide a high standard of customer service.
• Experience with MS Office products, Google Drive and applications, and other recreation-based software (Fusion, Netgym, Inbody).

Certifications and Licenses

• Nationally recognized personal training or group fitness certification required.
• Current CPR, AED, and First Aid certification or the ability to obtain within 30 days of hire.

Physical Requirements

• Ability to exert physical effort, including the ability to lift a minimum of 30 lbs., bending, squatting, reaching, or being on one’s feet for long periods of time.
• Ability to lead a group exercise or recreation class, including modeling of movement and technique.

Working Conditions

• Routine work during normal business hours, evenings, and weekends. May need to work occasional extended hours.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide.