At a Glance
- Tasks: Lead and manage technical projects while ensuring client satisfaction and team coordination.
- Company: Join a dynamic consultancy focused on innovative project management and community engagement.
- Benefits: Enjoy a collaborative culture, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of project delivery, making a real impact in a fast-paced environment.
- Qualifications: Proven project management skills; PMP preferred; experience in tech delivery is a plus.
- Other info: Fluency in English and knowledge of tools like Jira and Asana are advantageous.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Technical Project Manager with proven project management experience to take on a key role in managing both technical and community management project deliveries. This position is not just about overseeing processes-it’s about taking ownership of projects, balancing strategic planning with hands-on execution, and acting as a key liaison between internal teams and clients.
In this role, you will be responsible for ensuring that technical projects are delivered on time, within scope, and with excellent results, while simultaneously managing client-facing interactions to maintain and build strong relationships. You will be supporting the technical team by managing workloads and workstreams, using data-driven metrics to inform decisions and processes.
The ideal candidate will thrive on coordination across multiple projects, while also being comfortable with hands-on support when necessary. You will manage billable hours, oversee capacity across multiple client facing projects, and drive the evolution of our project management processes to better integrate community and consultancy methodologies. Your ability to prioritise and communicate clearly across teams and to clients is essential, as is your focus on efficiency, accuracy, and delivering business outcomes.
You will be hard-working and quick to learn. Highly self-motivated – you’re the kind of person who’s always striving to do better. If you have an open, honest and collaborative approach to your job, you’ll fit right in., * Manage the technical team’s workload and sprint process, ensuring realistic commitments, meeting deadlines, and maintaining smooth, efficient operations through ticket and backlog management, daily standups, backlog refinement, and retrospectives.
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Oversee the committed service wrap hours for each client by tracking billable hours, generating reports, monitoring remaining hours, and keeping clients informed while planning and negotiating future usage.
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Lead the planning, execution, and delivery of client-facing technical projects. Manage multiple stakeholders, ensuring each person is accountable for their part. Drive the team to progress according to the agreed timelines and objectives.
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Act as the key point of contact for transitioning projects from the Sales team to the Tech team, ensuring smooth and effective handovers. Evaluate project flow, and conduct regular meetings to keep projects on track. Ensure project milestones and deadlines are met.
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Serve as Incident Manager during production incidents and oversee change management by informing clients of deployments, ensuring process adherence, communicating during incidents, and updating the outage tracker
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Liaise with clients to ensure they are satisfied with progress and outputs and ultimately deliver excellence for them.
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Focus on achieving business results by effectively managing a variety of additional projects that contribute to the company’s success. These projects represent opportunities for our business to develop new products, troubleshoot problems or launch initiatives designed to reduce operational costs, optimise processes and reinforce community methodology.
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Operate with a sense of urgency, accuracy, and detail orientation, while maintaining consistent lines of communication with all teams involved in each project.
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Scope and prioritise activities based on constantly evolving priorities, and effectively balance the two sides to this role.
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Develop and evolve our project management processes in line with our consultancy and community management methodology, bringing improvements and efficiencies to our work.
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Proven project management and organisational skills preferably within a consultancy or agency environment. Ability to deal with multiple initiatives at the same time, flexible and able to prioritise. PMP or equivalent qualification is strongly preferred.
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Experience working in a technical delivery environment is advantageous.
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Fluent in English with great communication, listening and influencing skills; high emotional intelligence.
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Strong analytical skills and ability to research information to provide answers.
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Self-motivated, with a problem-solving attitude and the ability to take the initiative and work independently.
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Experience in dealing with metrics and KPIs to make data-driven decisions.
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Experience dealing with stakeholders or high-value leaders in a fast-moving environment., * Knowledge of other European languages.
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An interest or experience in online forum communities is a plus.
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Technical skills including knowledge of Jira, Asana, Salesforce, Google Suite and MacOS are an advantage.
Technical Project Manager employer: Standing on Giants
Contact Detail:
Standing on Giants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Project Manager
✨Tip Number 1
Familiarize yourself with project management tools like Jira and Asana, as these are essential for managing workloads and sprints effectively. Being proficient in these tools will not only help you in your role but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your ability to manage multiple stakeholders by preparing examples of past projects where you successfully coordinated between different teams. Highlighting your experience in maintaining clear communication will set you apart from other candidates.
✨Tip Number 3
Emphasize your analytical skills by discussing how you've used data-driven metrics to inform decisions in previous roles. This aligns perfectly with our focus on efficiency and accuracy in project management.
✨Tip Number 4
If you have experience in online forum communities, make sure to mention it! This knowledge can be a significant advantage in understanding client needs and enhancing community engagement within our projects.
We think you need these skills to ace Technical Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, especially in technical environments. Include specific examples of projects you've managed, focusing on your role in ensuring timely delivery and client satisfaction.
Craft a Compelling Cover Letter: In your cover letter, emphasize your ability to balance strategic planning with hands-on execution. Discuss how your skills in managing workloads and using data-driven metrics have led to successful project outcomes.
Showcase Communication Skills: Since the role requires clear communication with clients and internal teams, provide examples in your application that demonstrate your strong communication and interpersonal skills. Highlight any experience you have in liaising with stakeholders.
Highlight Technical Proficiency: Mention any relevant technical skills or tools you are familiar with, such as Jira, Asana, or Salesforce. If you have experience in online forum communities, be sure to include that as well, as it aligns with the company's focus.
How to prepare for a job interview at Standing on Giants
✨Showcase Your Project Management Experience
Be prepared to discuss specific projects you've managed, focusing on your role in overseeing processes and ensuring timely delivery. Highlight how you balanced strategic planning with hands-on execution.
✨Demonstrate Your Communication Skills
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Share examples of how you've maintained strong relationships with stakeholders and resolved conflicts.
✨Emphasize Your Data-Driven Decision Making
Prepare to discuss how you've used metrics and KPIs in past projects to inform your decisions. This will show your analytical skills and ability to drive project success through data.
✨Exhibit Your Flexibility and Problem-Solving Skills
Be ready to provide examples of how you've managed multiple initiatives simultaneously and adapted to changing priorities. Highlight your self-motivation and initiative in overcoming challenges.