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- Tasks: Be the first point of contact for the Connect to Work Programme and support participants.
- Company: A leading organisation dedicated to helping individuals find new career paths.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Why this job: Join a mission-driven team and help thousands of people transform their careers.
- Qualifications: Strong communication skills and a passion for supporting others.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28000 - 39200 £ per year.
Salary: £28,000
Contract type: Permanent
Working hours: Full Time (37.5 hrs pw)
Location: Between Fylde, Wyre, Lancaster & Preston
For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a nationwide market leader, we have assisted over 13,000 people in the past year alone to retrain, embark on new career paths, or establish their own businesses.
The Triage Officer supports the successful delivery of the Connect to Work Programme by acting as the first point of contact for enquiries and referrals and coordinating the triage of Expressions of Interest. The role ensures eligibility and suitability criteria are applied consistently, referrals are processed accurately and within agreed timescales, and high standards of quality assurance and administration are maintained.
What you'll do:
- Act as the first point of contact for enquiries to the Connect to Work Programme, providing accurate information, guidance, and support to referrers, partners, and prospective participants.
- Maintain a strong understanding of the eligibility and suitability requirements of the Connect to Work Programme, ensuring updates are identified, communicated, and reflected in programme materials and application forms.
- Oversee the processing of Expressions of Interest.
Triage Officer in Wolverhampton employer: Standguide
Contact Detail:
Standguide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Officer in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to the Connect to Work Programme. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience and how it aligns with the responsibilities of a Triage Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Triage Officer in Wolverhampton
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Triage Officer does. Familiarise yourself with the Connect to Work Programme and its eligibility criteria. This will help you tailor your application to show how you fit the role perfectly.
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experience shine through without any fluff!
Show Your Passion: Let us know why you’re excited about this role! Share your enthusiasm for supporting individuals in their career journeys. A bit of personality goes a long way in making your application stand out.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Standguide
✨Know the Programme Inside Out
Make sure you have a solid understanding of the Connect to Work Programme. Familiarise yourself with its eligibility and suitability criteria, as well as any recent updates. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Triage Officer, you'll be the first point of contact for enquiries. Practise clear and concise communication, both verbal and written. Consider role-playing common scenarios with a friend to enhance your ability to provide accurate information and guidance.
✨Showcase Your Organisational Skills
This role involves processing referrals accurately and within agreed timescales. Be prepared to discuss your organisational strategies and how you manage your time effectively. You might even want to share examples from past experiences where you've successfully handled multiple tasks.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Connect to Work Programme and the team you'll be working with. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
