Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for the Connect to Work Programme and process referrals.
- Company: Leading support organisation in the UK with a focus on community impact.
- Benefits: Permanent full-time position with job security and growth potential.
- Why this job: Make a difference by helping others connect to work opportunities.
- Qualifications: Strong customer service experience and understanding of eligibility requirements.
- Other info: Fast-paced environment in Plymouth with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A leading support organization in the UK is seeking a Connect to Work Triage Officer to be the first point of contact for the Connect to Work Programme. The role involves providing accurate information, processing referrals, and ensuring quality assurance and administration in a fast-paced environment.
Ideal candidates will have strong customer service experience and a keen understanding of eligibility requirements. This is a permanent full-time position based in Plymouth, England.
Connect to Work Triage Coordinator in Plymouth employer: Standguide
Contact Detail:
Standguide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connect to Work Triage Coordinator in Plymouth
✨Tip Number 1
Make sure you know the ins and outs of the Connect to Work Programme. Familiarise yourself with the eligibility requirements and the kind of support they offer. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact, think about how you can demonstrate your ability to handle queries and provide accurate information. Role-play with a friend or use mock scenarios to get comfortable.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the resources you need to make your application shine. Plus, it shows you’re serious about joining the team. Let’s get you that job!
We think you need these skills to ace Connect to Work Triage Coordinator in Plymouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and provided support in the past, as this role is all about being the first point of contact.
Understand the Eligibility Requirements: Take some time to familiarise yourself with the eligibility requirements for the Connect to Work Programme. We appreciate candidates who demonstrate a clear understanding of what’s needed, so don’t hesitate to mention this in your application.
Be Clear and Concise: In a fast-paced environment like ours, clarity is key! When writing your application, keep your language straightforward and to the point. This will help us quickly see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Standguide
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the Connect to Work Programme. Familiarise yourself with its goals, eligibility requirements, and how it supports individuals. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since strong customer service experience is key for this position, prepare examples from your past roles where you successfully handled customer inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Demonstrate Your Organisational Skills
As a Triage Coordinator, you'll need to manage multiple referrals and ensure quality assurance. Be ready to discuss how you prioritise tasks and stay organised in a fast-paced environment. Consider sharing specific tools or methods you use to keep track of your workload.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the challenges they face, or how success is measured in the position. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
