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- Tasks: Be the first point of contact, ensuring eligibility and quality in support enquiries.
- Company: A nationwide support organisation dedicated to helping individuals connect to work.
- Benefits: Full-time permanent role with competitive pay and job security.
- Why this job: Make a difference by guiding people towards employment opportunities.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Join a supportive team and contribute to community success.
The predicted salary is between 30000 - 42000 £ per year.
A nationwide support organization in the UK is seeking a Connect to Work Triage Officer. This role requires acting as the first point of contact for enquiries, ensuring eligibility criteria are applied consistently, and maintaining high standards of quality assurance and administration.
The ideal candidate will provide accurate information and guidance while overseeing the processing of Expressions of Interest. This is a full-time permanent position based in Basildon, working across Fylde, Wyre, Lancaster, and Preston.
Connect to Work Triage Coordinator in Basildon employer: Standguide
Contact Detail:
Standguide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connect to Work Triage Coordinator in Basildon
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the Connect to Work Triage Coordinator position and understand what it entails. This will help you answer questions confidently and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As the first point of contact, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable with articulating your thoughts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees in similar roles. They can provide insights into the company culture and what they look for in candidates, which can give you an edge during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Connect to Work Triage Coordinator in Basildon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Connect to Work Triage Coordinator role. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves being the first point of contact, it's crucial to demonstrate your ability to communicate clearly and effectively. Use examples in your application that showcase your experience in providing accurate information and guidance.
Highlight Your Attention to Detail: Quality assurance is key in this position. Be sure to mention any past experiences where you've maintained high standards in administration or quality control. We love candidates who pay attention to the little things!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Standguide
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Connect to Work Triage Coordinator. Familiarise yourself with the eligibility criteria and quality assurance standards mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around handling enquiries and processing Expressions of Interest. Prepare specific examples from your past experiences that showcase your skills in administration and customer service. This will help you articulate your answers clearly and confidently.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Practice explaining complex information in a simple way, as you might need to do this during the interview. Consider role-playing with a friend to refine your ability to convey information accurately and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the organisation, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
