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- Tasks: Be the friendly face at Reception, managing calls and ensuring security protocols.
- Company: Join a diverse team at StandardAero, committed to excellence and inclusivity.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunities for growth in a dynamic, regulated environment.
- Why this job: Make a difference by providing top-notch customer service and supporting security operations.
- Qualifications: GCSEs in English and Maths, with a knack for communication and teamwork.
The predicted salary is between 25000 - 30000 £ per year.
Staffing the Reception desk when required, ensuring Reception is not left unattended at any time.
Answering all telephone calls in a polite and professional manner.
Issuing and programming access badges and cards for cleared personnel.
Operating and monitoring security systems, CCTV and alarms and responding in accordance with procedures.
Providing administration support to the security management team.
Assisting where necessary with the New Starter induction process.
Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a "can do" attitude.
Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of "setting the standard of customer service".
Working effectively with the Fleetlands site security team, ensuring that Reception and Security are communicating relevant information and working in sync, to maximum efficiency at all times.
Sufficiently managing and maintaining stock levels of stationary and required documents and forms accessible.
Ensuring all relevant personnel records and logs are updated accurately and regularly and that all information required is included.
Completing all relevant administration tasks which may change through time in line with requirements.
Supporting the vetting processes of staff, contractors and club members to enable access.
Undertaking any ad hoc related duties that may arise (as instructed by line manager) such as receiving deliveries.
Assisting in planning and preparation for on-site visitors.
Ensuring all visitors are advised of site security and health & safety requirements.
Ensuring the Reception area is kept in a suitable condition for visitors and maintaining a good company image.
Carrying out ITAR clearance activities, in accordance with company requirements.
Adhering to all health and safety rules and regulations.
Working in line with our organisational values (Integrity, Respect, Excellence, Innovation, and Teamwork).
Adhering to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated business manuals.
Regularly auditing security databases to ensure they are accurate and liaising with on-site hosts to validate.
Competencies
- Ability to obtain Security Clearance (SC) (essential)
- Ability to work with other teams and communicate effectively (essential)
- A polite, professional and respectful manner (essential)
- Excellent interpersonal skills (essential)
- Ability to follow rules and regulations (essential)
Organisational Relationships
- Reports to the Facilities Manager
- Internal and external visitors
- Security Team
- All Vector staff
Professional Qualifications / Education And Training
- GCSEs English and Maths Grade C or equivalent (essential)
- Security Vetting Training (DISA, Defence Industry Security Association) (desirable)
Experience
- Experience in a customer-facing role (essential)
- Experience of working in a regulated environment (desirable)
- Experience in Security Vetting procedures (desirable)
Inclusivity Is Our Standard
It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Security Receptionist/Administrator in Gosport employer: StandardAero
Contact Detail:
StandardAero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Receptionist/Administrator in Gosport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you handle challenging situations.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out to the company directly through our website and express your interest. It shows initiative!
✨Tip Number 4
Stay organised! Keep track of the jobs you apply for, the contacts you make, and any follow-ups needed. This will help you stay on top of your game and ensure you don’t miss any opportunities.
We think you need these skills to ace Security Receptionist/Administrator in Gosport
Some tips for your application 🫡
Be Professional and Polite: Since the role involves answering calls and interacting with visitors, make sure your application reflects a professional tone. Use polite language and show that you understand the importance of customer service.
Highlight Relevant Experience: If you've worked in customer-facing roles or have experience in security or administration, shout about it! We want to see how your background aligns with the responsibilities outlined in the job description.
Show Your Team Spirit: This position requires effective communication with various teams. Make sure to mention any experiences where you’ve successfully collaborated with others, as teamwork is key to our success at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at StandardAero
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like staffing the reception desk and handling enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your 'can do' attitude and how you’ve effectively resolved issues in a professional manner.
✨Communicate Effectively
Effective communication is crucial in this position. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showing that you can work well with both internal teams and external visitors.
✨Demonstrate Your Organisational Skills
This role involves managing various tasks simultaneously, so be ready to discuss how you stay organised. Share specific strategies you use to keep track of records, manage stock levels, and ensure that all information is updated accurately and regularly.