Senior Complaints Analyst β€” Pensions & Customer Outcomes in Telford

Senior Complaints Analyst β€” Pensions & Customer Outcomes in Telford

Telford Full-Time On-site
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Standard Life in the United Kingdom is seeking a Senior Complaints Analyst to join the Risk and Governance team. The role focuses on investigating complex complaints, delivering fair outcomes, and protecting the business from regulatory risk.

You will lead investigations, analyse trends, and present insights to senior stakeholders while working closely with Risk, Legal, Compliance and Customer Experience. The position is based in Telford with hybrid working after training.

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Senior Complaints Analyst β€” Pensions & Customer Outcomes in Telford employer: Standard Life

Standard Life is an exceptional employer located in the vibrant City of Westminster, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including hands-on experience with cutting-edge technologies like Azure, while enjoying a supportive environment that prioritises work-life balance and professional development. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions in the digital landscape.

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Contact Details:

Standard Life Recruitment Team