Standard Life, a retirement specialist, is seeking an experienced Complaints Oversight Analyst in Telford. You will oversee complaints handling, work with third-party suppliers and internal teams, and ensure regulatory requirements are met while focusing on fair customer outcomes.
The role emphasizes analytical thinking, governance reporting, and improving customer journeys. Flexible working is available, with a strong pension and benefits package provided by the employer.
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Complaints Oversight Analyst — Customer Outcomes & Risk in Telford employer: Standard Life
Standard Life is an exceptional employer located in the vibrant City of Westminster, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including hands-on experience with cutting-edge technologies like Azure, while enjoying a supportive environment that prioritises work-life balance and professional development. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions in the digital landscape.
