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- Tasks: Manage and grow relationships with Workplace Pension employers and trustees.
- Company: Join Standard Life, a leader in retirement savings and income.
- Benefits: Competitive salary, generous leave, private medical cover, and flexible working options.
- Why this job: Make a real impact on clients' financial futures while enjoying a supportive work culture.
- Qualifications: Experience in managing corporate client relationships and knowledge of DC Workplace Pensions.
- Other info: Embrace flexibility and career growth in a dynamic environment.
The predicted salary is between 57100 - 75000 £ per year.
Job Type: Permanent
Location: Hybrid with frequent travel required
Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 22nd April
Salary and benefits: From £57,100 to £75k, with an indicative bonus range of 20-40%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.
Who are we?
We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.
The role
You will be responsible for the management, development and retention of our relationships with Workplace Pension employers and trustees, ensuring delivery of maximum potential in terms of retention of value, increased revenue and development of wider opportunities to grow the business.
You will create and deliver strategic client plans which demonstrate an understanding of each client's objectives and maintain communication and engagement strategies to maximise profitability.
Be commercially responsible for growing effective and sustainable partnerships with key influencers and decision makers within aligned existing client companies. You will use judgement to identify and assess any risk or potential threats, internal or external, to the relationship with clients and act to mitigate these as appropriate.
What are we looking for?
- Proven success managing and growing relationships with Corporate clients and trustees
- Strong knowledge of the DC Workplace Pensions market, legislation and industry practice
- A clear, confident communicator able to build trusted relationships, influence decision-makers and align stakeholders at all levels
- Commercially focused and highly responsive, with a track record of identifying opportunities, protecting value and delivering against client and business outcomes
- Proven experience guiding clients through periods of change, coordinating activities, timelines and stakeholders to deliver a smooth outcome
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more about working at Standard Life
Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
Client Relationship Manager in London employer: Standard Life (previously Phoenix Group)
Contact Detail:
Standard Life (previously Phoenix Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to client relationships and think about how your experience aligns with their values. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully managed and grown client relationships in the past. Use specific examples that highlight your skills in communication and problem-solving, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Relationship Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience with corporate clients and any relevant knowledge of the DC Workplace Pensions market. We want to see how you can bring value to our team!
Showcase Your Communication Skills: As a Client Relationship Manager, strong communication is key. Use your application to demonstrate how you've built trusted relationships in the past. Share specific examples that show your ability to influence decision-makers and align stakeholders.
Be Commercially Minded: We’re looking for someone who can identify opportunities and protect value. In your application, mention any experiences where you’ve successfully grown client relationships or navigated challenges. This will show us you’re commercially focused and ready to deliver results.
Apply Early!: We review applications as they come in, so don’t wait until the last minute! Head over to our website and submit your application early to avoid missing out on this fantastic opportunity with us at Standard Life.
How to prepare for a job interview at Standard Life (previously Phoenix Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of the DC Workplace Pensions market and relevant legislation. Being able to discuss current trends and challenges in the industry will show that you're not just a candidate, but a knowledgeable partner who can add value.
✨Build Rapport
Since this role is all about managing relationships, practice your communication skills. Think about how you can connect with the interviewers by sharing relevant experiences where you've successfully built trust and influenced decision-makers.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of strategic client plans you've created in the past. Highlight how you identified opportunities for growth and how you navigated challenges to deliver successful outcomes for clients.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your curiosity about the company and its clients. Inquire about their approach to client engagement or how they handle changes in the market. This shows you're genuinely interested and ready to contribute.