Customer Complaints Operations Specialist in Telford

Customer Complaints Operations Specialist in Telford

Telford Full-Time On-site
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Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that.

You will provide end-to-end administrative support for complaints, manage mailboxes and records, and coordinate with internal teams and external providers to progress cases efficiently and fairly.

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Customer Complaints Operations Specialist in Telford employer: Standard Life plc

Standard Life plc is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation within the Cash Management & Oversight team. With flexible hybrid working arrangements between Telford and Birmingham, employees enjoy a strong benefits package, including a discretionary bonus and opportunities for professional growth, making it a rewarding place to build a career in cash management.

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Contact Details:

Standard Life plc Recruitment Team