Standard Life plc is recruiting a Head of Digital and CRM to drive customer engagement across digital and CRM channels within the Digital & Information Office. You will shape strategy, own the roadmap, and build capabilities for data-led, personalised experiences at scale, influencing stakeholders and executive leadership.
The role is hybrid across multiple UK locations, offering a generous package with a 30-60% bonus potential, comprehensive benefits, and opportunities to lead transformation in
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Head of Digital & CRM — Personalised Customer Journeys employer: Standard Life plc
Standard Life plc is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation within the Cash Management & Oversight team. With flexible hybrid working arrangements between Telford and Birmingham, employees enjoy a strong benefits package, including a discretionary bonus and opportunities for professional growth, making it a rewarding place to build a career in cash management.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital & CRM — Personalised Customer Journeys
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Standard Life plc are looking for when hiring for a Head of Digital & CRM — Personalised Customer Journeys.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Standard Life plc for the Head of Digital & CRM — Personalised Customer Journeys, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Standard Life plc as a Head of Digital & CRM — Personalised Customer Journeys, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Standard Life plc’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital & CRM — Personalised Customer Journeys.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Standard Life plc, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Standard Life plc's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Standard Life plc. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Standard Life plc
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Standard Life plc uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Standard Life plc. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
