Client Relationship Manager

Client Relationship Manager

Full-Time 57100 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow relationships with Workplace Pension employers and trustees.
  • Company: Join Standard Life, a leader in retirement savings for over 200 years.
  • Benefits: Enjoy a competitive salary, generous leave, private medical cover, and more.
  • Why this job: Make a real impact by helping clients navigate their retirement journey.
  • Qualifications: Experience in managing corporate client relationships and knowledge of workplace pensions.
  • Other info: Flexible working options available; we value diversity and inclusion.

The predicted salary is between 57100 - 75000 £ per year.

Job Type: Permanent

Location: Hybrid with frequent travel required

Flexible working: All roles are open to part-time, job‑share and other types of flexibility. We will discuss what is important to you and balance it with business requirements during the recruitment process.

Closing Date: 22nd April

Salary and benefits: From £57,100 to £75k, with an indicative bonus range of 20‑40%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we? We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

The role: You will be responsible for the management, development and retention of our relationships with Workplace Pension employers and trustees, ensuring delivery of maximum potential in terms of retention of value, increased revenue and development of wider opportunities to grow the business. You will create and deliver strategic client plans which demonstrate an understanding of each client’s objectives and maintain communication and engagement strategies to maximise profitability. Be commercially responsible for growing effective and sustainable partnerships with key influencers and decision‑makers within aligned existing client companies. You will use judgement to identify and assess any risk or potential threats, internal or external, to the relationship with clients and act to mitigate these as appropriate.

What are we looking for?

  • Proven success managing and growing relationships with Corporate clients and trustees
  • Strong knowledge of the DC Workplace Pensions market, legislation and industry practice
  • A clear, confident communicator able to build trusted relationships, influence decision‑makers and align stakeholders at all levels
  • Commercially focused and highly responsive, with a track record of identifying opportunities, protecting value and delivering against client and business outcomes
  • Proven experience guiding clients through periods of change, coordinating activities, timelines and stakeholders to deliver a smooth outcome

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. We’re reviewing applications as they come in, so apply early to avoid missing out.

Client Relationship Manager employer: Standard Life plc

At Standard Life, we pride ourselves on being an exceptional employer, offering a hybrid working model that promotes flexibility and work-life balance. Our commitment to employee well-being is reflected in our generous benefits package, including private medical cover, extensive annual leave, and opportunities for career growth through continuous development. Join us in a culture that values curiosity, accountability, and connection, where you can thrive while making a meaningful impact in the retirement sector.
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Contact Detail:

Standard Life plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.

✨Tip Number 2

Prepare for those interviews! Research Standard Life and understand their values and goals. Be ready to discuss how your experience aligns with their needs, especially in managing corporate client relationships. Show them you’re the perfect fit!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be an asset to their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities!

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Communication Skills
Commercial Awareness
Strategic Planning
Stakeholder Engagement
Problem-Solving Skills
Knowledge of DC Workplace Pensions
Risk Assessment
Change Management
Influencing Skills
Negotiation Skills
Adaptability
Team Coordination
Business Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience with corporate clients and your knowledge of the DC Workplace Pensions market. We want to see how you can bring value to our team!

Showcase Your Communication Skills: As a Client Relationship Manager, strong communication is key. Use your application to demonstrate how you've built trusted relationships and influenced decision-makers in the past. We love seeing clear, confident communicators!

Highlight Your Commercial Focus: We’re looking for someone who’s commercially savvy. In your application, share examples of how you've identified opportunities and delivered results for clients. Show us that you understand the importance of protecting value and driving growth.

Apply Early!: Don’t wait until the last minute to submit your application. We review applications as they come in, so applying early gives you a better chance of standing out. Head over to our website and get your application in today!

How to prepare for a job interview at Standard Life plc

✨Know Your Client Relationships

Before the interview, brush up on your knowledge of managing and growing relationships with corporate clients. Be ready to share specific examples of how you've successfully navigated client interactions and built trust, as this is crucial for the role.

✨Understand the DC Workplace Pensions Market

Make sure you have a solid grasp of the DC Workplace Pensions market, including current legislation and industry practices. This will not only show your expertise but also demonstrate your commitment to staying informed about the sector.

✨Communicate Confidently

Practice articulating your thoughts clearly and confidently. Since the role requires influencing decision-makers, being able to communicate effectively will set you apart. Consider doing mock interviews with friends or family to refine your delivery.

✨Prepare for Change Management Scenarios

Think about times when you've guided clients through periods of change. Prepare to discuss how you coordinated activities and managed timelines to ensure smooth outcomes. This will highlight your ability to handle challenges and maintain strong client relationships.

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