At a Glance
- Tasks: Build strong client relationships and drive business growth through effective communication.
- Company: Dynamic company with a focus on collaboration and innovation.
- Benefits: Competitive salary, 38 days holiday, private medical cover, and flexible working options.
- Other info: Hybrid role with opportunities for career development and community engagement.
- Why this job: Make a real impact by shaping client strategies and driving success in a supportive environment.
- Qualifications: Experience in relationship management and strong communication skills required.
The predicted salary is between 45700 - 45700 £ per year.
Job Type: Permanent
Location: Any of our locations (Edinburgh, Telford, Birmingham, London or Bristol). This role is hybrid, with time spent working from the office and at home. Typically, you’ll be required to visit our Edinburgh office once a month.
Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 15th June
Salary and benefits: From £45,700 plus bonus, 38 days holiday (including bank holidays), generous pension, private medical cover, 12x salary life assurance, career breaks, income protection, 3x volunteering days and lots more!
Role Overview
You will be responsible for building and developing strong relationships, working in partnership with your clients, trustees and advisers, retaining existing assets and delivering on opportunities to increase revenue and broaden our relationship across the Standard Life business.
Internally you will build a strong network within Workplace Distribution and the wider business, bring fresh ideas, challenge how we optimise processes and bring the voice of your clients to help shape our proposition.
You will create and deliver client plans and maintain communication and engagement strategies to maximise profitability. By monitoring and maintaining awareness of change within the marketplace you will ensure opportunities are identified and will use judgement to identify and assess any risk or potential threats to the relationship with clients and act to mitigate these.
Your role will also include supporting new business activities and delivering ad hoc member engagement initiatives both virtually and in person.
Key Skills & Experience
- Proven experience in relationship management with a track record of delivering against plan ideally in a pensions environment.
- Strong communication skills with the ability to build and maintain effective working relationships to drive projects forward.
- Commercially driven and highly responsive, focused on adding value and achieving goals and business objectives.
- Sound knowledge of DC pensions (both trust and contract plans), including awareness of leading providers, major consultancies, and market trends.
- Developing understanding of market, legislative, and industry practices.
EEO Statement
We are committed to ensuring that everyone feels accepted and welcome. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Client Relationship Consultant employer: Standard Life plc
As a Client Relationship Consultant at our company, you will thrive in a supportive and flexible work environment that values your contributions and prioritises your well-being. With generous benefits including 38 days of holiday, private medical cover, and opportunities for career growth, you will be empowered to build meaningful relationships with clients while enjoying a healthy work-life balance. Our hybrid working model allows you to work from various locations, ensuring you can tailor your work experience to suit your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by researching the company and its clients. Understand their values and how you can contribute to building those strong relationships they’re after.
✨Tip Number 3
Showcase your relationship management skills during interviews. Share specific examples of how you've successfully built and maintained client relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Client Relationship Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Consultant role. Highlight your experience in relationship management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from demonstrating your ability to build relationships. Use examples from your past experiences where you’ve successfully engaged with clients or stakeholders. Let us see your personality shine through!
Research and Reflect:Take some time to understand the pensions landscape and our company’s position within it. Mention any insights or ideas you have about optimising processes or enhancing client relationships. We love fresh perspectives, so share yours with us!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Standard Life plc
✨Know Your Clients
Before the interview, research the company’s client base and their needs. Understanding the specific challenges and opportunities faced by clients in the pensions environment will help you demonstrate your ability to build strong relationships and deliver value.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication skills. Think of situations where you successfully managed client relationships or resolved conflicts. This will show your potential employer that you can effectively engage with clients and internal teams.
✨Be Commercially Aware
Stay updated on market trends and legislative changes in the pensions sector. Bring this knowledge into the conversation during your interview to showcase your understanding of the industry and how it impacts client relationships.
✨Demonstrate Flexibility
Since the role offers hybrid working, be ready to discuss how you manage your time between office and home. Share any experiences that illustrate your adaptability and how you maintain productivity in different environments.
