At a Glance
- Tasks: Create clear, customer-focused communications from complex regulatory information.
- Company: Join Standard Life, a leading retirement specialist with over 200 years of experience.
- Benefits: Up to £50,000 salary, 38 days leave, private medical cover, and flexible working options.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Influence customer experiences and contribute to major business change programmes.
- Qualifications: Experience in customer communications within regulated financial services is essential.
The predicted salary is between 45000 - 50000 £ per year.
Job Type: Permanent
Location and flexible working: Edinburgh, London or Birmingham. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Salary: Up to £50,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more.
Closing Date: 29th September
Who are we? We're Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone's journey to and through retirement can be better, and for more than 200 years, we've been helping our customers plan and prepare for their financial futures.
The role: Do you enjoy turning complex regulatory and financial information into clear, customer-focused communications? You will lead the delivery of one-off mandatory customer communications across regulatory change, strategic projects and business as usual activity. Working across multiple brands, you'll help ensure customers receive communications that are clear, compliant and support good outcomes.
You'll work with a wide range of stakeholders, including subject matter experts and outsourced service providers, to deliver high-quality communications while maintaining momentum across competing priorities. Along the way, you'll champion best practice, drive continuous improvement and help shape how mandatory communications are delivered across the business. This is a fantastic opportunity to influence customer experiences, contribute to major business change programmes and play a key role in maintaining high standards of communication across the organisation.
What We’re Looking For:
- Practical experience of developing customer communications in a regulated financial services environment, ideally with pensions or investment experience
- Strong planning and organisational skills, with the ability to manage multiple priorities and deadlines
- Excellent written communication skills and the ability to simplify complex information for customers
- Experience building effective relationships and influencing stakeholders to achieve outcomes
- Customer-first mindset with a passion for clear, high-quality communications
- Confidence challenging the status quo and identifying opportunities to improve processes and ways of working
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Find Out More About Working At Standard Life: Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us
Regulatory & Mandatory Communications Manager in Birmingham employer: Standard Life plc
Standard Life plc is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation within the Cash Management & Oversight team. With flexible hybrid working arrangements between Telford and Birmingham, employees enjoy a strong benefits package, including a discretionary bonus and opportunities for professional growth, making it a rewarding place to build a career in cash management.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory & Mandatory Communications Manager in Birmingham
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Standard Life plc. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Standard Life plc.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Standard Life plc. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Regulatory & Mandatory Communications Manager in Birmingham
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Standard Life plc and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Standard Life plc how you can be a team player!
How to prepare for a job interview at Standard Life plc
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Standard Life plc.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Standard Life plc's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
