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- Tasks: Lead a vibrant restaurant team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Decimo, a unique culinary gem at The Standard, London, blending Spanish and Mexican flavours.
- Benefits: Enjoy flexible hours, meals on duty, holiday perks, and discounts across properties.
- Why this job: Be part of a dynamic environment with live music, social events, and a focus on guest engagement.
- Qualifications: Prior experience as a General Manager in a high-volume restaurant is essential.
- Other info: We welcome diverse applicants from arts, music, and entertainment to enrich our team.
The predicted salary is between 36000 - 60000 £ per year.
Decimo is the design and culinary jewel in our crown at The Standard, London. Here, Chef Peter Sanchez-Iglesias merges the Spanish cuisine of his family with his love of Mexico for his debut London restaurant. Expect lots of flavour – open fire cooking, mezcal cocktails, and a dramatically different tortilla – with floor-to-ceiling windows and dramatic views across the London skyline.
Defined by its richness of personality, diversity of background, lifestyle, design, and focus on guest experience, Decimo’s team bring this space to life; engaging with our guests and vibrating social energy day and night to communicate the thought, passion, and collaboration that goes into creating this unique late-night dining destination.
We are now seeking a dynamic leader to join us as Decimo General Manager.
Your role
As Decimo General Manager your role will principally be operational, providing senior management support to the restaurant team during service. You will also manage many aspects of training and development, compliance, recruitment, budgeting, payroll, and supporting business development with the F&B Director and 10th Floor Operations Director. You will make guest engagement and experience front and centre, support and develop Decimo\’s social and cultural programming, ensure smooth communication with all departments, and develop and implement strategies to increase covers and average spend revenues.
Decimo operates Tuesday–Saturday with upwards of 200-300 covers on a busy night, so you will need to be used to operating at the highest level in a high-volume environment. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and the order of service, and have a deep appreciation for quality wines and cocktails.
You will work closely with your management team to lead and direct service delivery across the lounge and restaurant, with a hands-on approach to ensure everything runs smoothly, guest tables are ‘touched’ and greeted, and dinner service transitions into late night party vibes as we evolve seamlessly into a late-night lounge with acclaimed DJs, live music and other social events. Decimo also hosts special event buyouts and party nights that can transform the space for over 400 guests.
Finally, and importantly, you will need to be highly social, upbeat, friendly, confident, able to handle pressure well, thrive in a busy high-volume, high-energy environment, and manage multiple tasks and guests with ease.
Do you have what it takes to be our Decimo General Manager at The Standard
Prior experience as a General Restaurant Manager a similar ‘lifestyle’ high volume destination restaurant is essential for this role. You will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests. In addition, you will need…
- Excellent understanding and experience in Restaurant Operations and General Manager responsibilities
- Strong knowledge, interest in and appreciation for great food and service (Spanish / Mexican cuisine and open fire cooking experience is a plus)
- Strong wine and beverage knowledge to WSET Level 2 (knowledge of Mezcal / Tequila is a plus)
- Highly motivated and pro-active; act with professionalism and positivity in all interactions
- Display a passionate, fun and enthusiastic approach to work to inspire and motivate the team, and create an enjoyable, cohesive and supportive working environment
- Ability to deliver effective training to maintain consistent service standards and develop team knowledge and skills
- Good financial understanding including the management of budgets, cost control, revenue generation and P&L
- Control, monitor and analyse quality standards to the highest level in restaurant and bar, team knowledge and presentation, guest satisfaction and feedback, condition of equipment and spaces
- Guide and develop operational team on Decimo’s design and financial awareness of FF&E and OS&E
- Knowledgeable on the latest market trends to drive revenue and develop innovative services and products
- Experience with sales and marketing to support marketing plan, generate restaurant bookings and grow market share
- Experience with Squirrel POS, Micros, Open table, Mapal One and Fourth HR
- Candidates should ideally hold a personal licence and Level 3 Food Safety certificate
- Available full-time with a fully flexible schedule, and able to work late-night Thursday–Saturday
We also actively seek candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, fashion, and entertainment industries to add a final touch of personality and theatre to our overall guest experience.
If you think you have what it takes to be our Decimo General Manager, we would love to hear from you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include
- Meals on Duty
- 28 Days Holiday rising to 33 days with service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Membership to Headspace Meditation app
- Worldwide Travel Discounts via The Standard Advantage platform
- Employee & Family Rates across all Standard and Bunkhouse properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
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Restaurant General Manager [Decimo] employer: Standard International Management, LLC.
Contact Detail:
Standard International Management, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager [Decimo]
✨Tip Number 1
Familiarise yourself with Decimo's unique offerings, especially the Spanish and Mexican cuisine. Understanding the menu and the culinary philosophy behind it will help you engage more effectively during interviews.
✨Tip Number 2
Network within the hospitality industry, particularly with professionals who have experience in high-volume restaurants. Building connections can provide insights and potentially lead to referrals for the General Manager position.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed a team in a fast-paced environment. Highlighting your ability to inspire and motivate staff will resonate well with our values at Decimo.
✨Tip Number 4
Stay updated on the latest trends in the restaurant industry, especially regarding guest engagement and innovative service strategies. Demonstrating your knowledge of current market trends can set you apart from other candidates.
We think you need these skills to ace Restaurant General Manager [Decimo]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume restaurant management. Emphasise your operational skills, guest engagement strategies, and any specific knowledge of Spanish or Mexican cuisine.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of Decimo's unique dining experience. Mention how your leadership style aligns with their focus on guest experience and team motivation.
Showcase Relevant Skills: Highlight your financial management skills, including budgeting and revenue generation. If you have experience with specific POS systems mentioned in the job description, be sure to include that as well.
Demonstrate Cultural Fit: Decimo values diversity and personality. Share any experiences from the arts, music, or entertainment industries that showcase your vibrant personality and ability to engage with guests in a lively environment.
How to prepare for a job interview at Standard International Management, LLC.
✨Show Your Passion for Service
As a General Manager, your enthusiasm for service is crucial. Be prepared to share examples of how you've created memorable guest experiences in the past, especially in high-volume settings.
✨Demonstrate Your Operational Knowledge
Familiarise yourself with restaurant operations and be ready to discuss your experience managing budgets, cost control, and revenue generation. Highlight any specific tools or systems you've used, like Squirrel POS or OpenTable.
✨Engage with the Culinary Aspect
Since Decimo focuses on Spanish and Mexican cuisine, express your appreciation for these culinary styles. If you have experience with open fire cooking or mezcal cocktails, make sure to mention it during the interview.
✨Exhibit Your Leadership Skills
Talk about your approach to team development and training. Share how you've motivated teams in the past and maintained high service standards, especially in a fast-paced environment.
