Restaurant General Manager [Decimo] in City of London

Decimo is the culinary jewel in our crown at The Standard, London, where Chef Peter Sanchez-Iglesias merges the Spanish cuisine of his family with his love of Mexico. Expect lots of flavour – open fire cooking, mezcal cocktails, and a dramatically different tortilla – exceptional design, floor-to-ceiling windows, and dramatic views across the London skyline.

Defined by its richness of personality, diversity of background, lifestyle and focus on guest experience, Decimo’s team bring this space to life; engaging with our guests and vibrating social energy day and night to communicate the thought, passion, and collaboration that goes into creating this unique restaurant.

Your role as Decimo Restaurant General Manager will principally be operational, providing senior management support to the restaurant team during service. You will also manage many aspects of training and development, compliance, recruitment, budgeting, payroll, and supporting business development with the F&B Director and 10th Floor Operations Director.

You will make guest engagement and experience front and centre, support and develop Decimo's social and cultural programming, ensure smooth communication with all departments, and develop and implement strategies to increase covers and average spend revenues. Decimo operates Tuesday–Saturday with upwards of 200-300 covers on a busy night, so you will need to be used to operating at the highest level in a high-volume environment.

You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and the order of service, and have a deep appreciation for quality wines and cocktails. You will work closely with your management team to lead and direct service delivery across the lounge and restaurant, with a hands-on approach to ensure everything runs smoothly, guest tables are ‘touched’ and greeted, and dinner service transitions into late night party vibes as we evolve seamlessly into a late-night lounge with acclaimed DJs, live music and other social events. Decimo also hosts special event buyouts and party nights that can transform the space for over 400 guests.

Finally, and importantly, you will need to be highly social, upbeat, friendly, confident, able to handle pressure well, thrive in a busy high-volume, high-energy environment, and manage multiple tasks and guests with ease.

Prior experience as a Restaurant General Manager in a similar ‘lifestyle’ high volume destination restaurant is essential for this role. You will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests. In addition, you will need:

• Excellent understanding and experience in Restaurant Operations and General Manager responsibilities
• Strong knowledge, interest in and appreciation for exceptional food, service, and design (Spanish / Mexican cuisine and open fire cooking experience is a plus)
• Highly motivated and pro-active; act with professionalism and positivity in all interactions
• Display a passionate, fun and enthusiastic approach to work to inspire and motivate the team, and create an enjoyable, cohesive and supportive working environment
• Ability to deliver effective training to maintain consistent service standards and develop team knowledge and skills
• Good financial understanding including the management of budgets, cost control, revenue generation and P&L
• Control, monitor and analyse quality standards to the highest level in restaurant and bar, team knowledge and presentation, guest satisfaction and feedback, condition of equipment and spaces
• Guide and develop operational team, with a hands-on approach to service
• Knowledgeable on the latest market trends to drive revenue and develop innovative services and products
• Experience with sales and marketing to support marketing plan, generate restaurant bookings and grow market share
• Strong wine and beverage knowledge to WSET Level 2 (knowledge of Mezcal / Tequila is a plus)
• Experience with Squirrel POS, Micros, Open table, Mapal One and Fourth

Candidates should ideally hold a personal licence and Level 3 Food Safety certificate. Available full-time with a fully flexible schedule, and able to work late-night Thursday–Saturday.

We also actively seek candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, fashion, and entertainment industries to add a final touch of personality and theatre to our overall guest experience.

If you think you have what it takes to be our Decimo Restaurant General Manager, we would love to hear from you!

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include:

• Meals on Duty
• 28 Days Holiday rising to 33 days with service
• Pension Scheme
• Life Assurance (2 x Annual Salary)
• Medical Assistance (including online GP and Physio)
• Employee Assistance Programme with Well-being service
• Membership to Headspace Meditation app
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts ranging from 25-50%
• Recruitment Referral Bonus up to £1,000
• Tuition Aid Scheme & subsidised training
• Season Ticket Loan & Bike 2 Work Scheme
• Social Committee with regular monthly social activities