Senior Aquaculture Survey Executive

As a Senior Aquaculture Survey Executive, you will be responsible for surveying and assessing aquaculture sites and providing high-quality service to insureds or their brokers. You will work closely with Underwriting and Claims within the Aquaculture sector to ensure the company meets its objectives in delivering excellent customer service.

What will you be doing? Key responsibilities will include:

• Discussing any on-site issues with the Insured and/or Broker, and if necessary, advise and assist the Insured to improve their site, operating practices and/or resolve problems.
• Attending aquaculture sites around the world for the purpose of conducting Risk Surveys.
• Producing technical reports for the Aquaculture Department, the Insured and others.
• Providing support and assistance to an insured when a loss is occurring and ensure that the appropriate action is taken to mitigate losses.
• Reviewing and analysing trends and patterns in the Aquaculture industry to advise and guide business planning.
• Responsible for the knowledge transfer between insured farming companies to drive standards in the Aquaculture Industry.
• Responsible for the recording, management and quality assurance of survey data on an in-house database.
• Analysis of data produced by the department.
• Providing general day-to-day technical support of existing Insured.
• Making desktop appraisals of new insurance proposals.
• Providing support and technical advice to Underwriters, Claims Handlers in the Aquaculture Department, as well as others in NorthStandard.

About you Skills/Qualifications/Experience:

• Previous experience in the Aquaculture industry is essential, preferably including experience in the support industry.
• Educated to degree level or equivalent in an appropriate subject.
• Ability to work as part of a team.
• Excellent interpersonal and communication skills.
• IT literate, including excellent working knowledge of MS Office and the ability to adapt to new systems.
• Able to travel at short notice.
• Full clean UK driving licence.
• Working knowledge of fish farming data management systems.
• Efficient and effective administration skills, demonstrating an attention to detail concerning work produced.
• Good planning and organisational skills with experience handling demanding workloads.
• Experience of independent overseas travel.
• A curiosity and willingness to learn, to question the status quo to investigate and drive standards.
• Ability to influence and negotiate.
• Highly proactive and self-motivated.

The Company:

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. We’re more than just a workplace. We’re a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve. You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world. We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The Benefits:

• A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.
• Flexible working: We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.
• Taking care of you: Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.
• Social events: We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the club.

The Values:

• Empowered: By being trusted, inspired and developed.
• Giving: Showing we care by sharing our attention, experience and expertise.
• Courageous: Challenging relentlessly to create better outcomes.
• Inquisitive: Embracing diverse perspectives and fresh possibilities.