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- Tasks: Manage diverse P&I claims, ensuring swift and cost-effective resolutions.
- Company: Join NorthStandard, a leading marine insurer with a vibrant global community.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive culture.
- Why this job: Be part of a dynamic team that values your growth and contributions.
- Qualifications: Degree in Law or equivalent experience in P&I claims required.
- Other info: Opportunities for continuous learning and networking with industry professionals.
The predicted salary is between 34000 - 47600 £ per year.
Salary: Starting from £34,000, depending on experience
Location: UK - London or Newcastle upon Tyne
This is a Permanent, Full Time vacancy.
This role is pivotal in managing a diverse portfolio of P&I claims for owners and charterers, ensuring swift, cost-effective resolutions that meet Member needs. You will assist with strategy, provide expert guidance to the team, foster strong relationships with Members and brokers, and collaborate across departments to deliver exceptional service.
What will you be doing?
- Handling a high volume and variety of P&I claims for owners and charterers, ensuring timely and cost-effective resolutions.
- Maintaining control over P&I claims strategy, incorporating input from external advisors as necessary.
- Providing regular, accurate, and timely reporting to the Head of P&I Claims on claim developments.
- Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
- Collaborating closely with FD&D, Underwriting, and Loss Prevention teams on claims-related matters.
- Supporting business development and networking efforts with Members and customers, both locally and globally.
- Estimating and settling P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
- Managing the appointment of external experts, overseeing claim recoveries, and ensuring effective communication with Members throughout the claims process.
- Adhere to company-wide rules, policies, and procedures, demonstrating professionalism and contributing to claims initiatives and expertise groups.
About you
- Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Understanding of P&I Rules and integrated Claims Department Procedures.
- Good planning and organisational skills with the ability to cope with demanding workloads.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role.
- Basic knowledge of shipping terms and common ship operations.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
The Company
Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. We’re more than just a workplace. We’re a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve. You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world. We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.
The Benefits
- A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.
- Flexible working: We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.
- Taking care of you: Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.
- Social events: We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the club.
The Values
- Empowered: By being trusted, inspired and developed.
- Giving: Showing we care by sharing our attention, experience and expertise.
- Courageous: Challenging relentlessly to create better outcomes.
- Inquisitive: Embracing diverse perspectives and fresh possibilities.
Claims Executive (Americas, UK & Ireland) employer: Standard Club Group
Contact Detail:
Standard Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive (Americas, UK & Ireland)
✨Tip Number 1
Familiarise yourself with the P&I claims process and the specific needs of owners and charterers. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the marine insurance industry, especially those who work in P&I clubs. Building relationships can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 3
Stay updated on current trends and changes in the shipping industry and P&I insurance. This knowledge will not only enhance your discussions but also show your commitment to the field.
✨Tip Number 4
Prepare to discuss how you would handle high-volume claims and maintain strong relationships with Members and brokers. Having specific examples ready can set you apart from other candidates.
We think you need these skills to ace Claims Executive (Americas, UK & Ireland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling P&I claims or similar roles. Emphasise any qualifications, such as a degree in Law or equivalent experience, and showcase your understanding of the P&I insurance industry.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with their needs, particularly in managing claims and fostering relationships with Members and brokers.
Highlight Relevant Skills: In your application, focus on skills such as planning, organisation, and communication. Mention any experience you have with collaborating across departments, as this is crucial for the role.
Show Enthusiasm for Continuous Learning: Express your willingness to undertake IG PANDIQ exams or engage with relevant materials. This demonstrates your commitment to professional development and aligns with the company's values of continuous learning and excellence.
How to prepare for a job interview at Standard Club Group
✨Understand P&I Claims
Make sure you have a solid grasp of the basics of P&I claims and the insurance industry. Brush up on relevant terminology and processes, as this will demonstrate your knowledge and commitment to the role.
✨Showcase Your Relationship-Building Skills
Since the role involves cultivating strong relationships with Members and brokers, be prepared to discuss your experience in building and maintaining professional relationships. Share specific examples of how you've successfully collaborated with others in previous roles.
✨Demonstrate Organisational Skills
The job requires good planning and organisational skills. Be ready to talk about how you manage your workload, prioritise tasks, and handle high volumes of claims efficiently. Consider sharing a time when you successfully managed multiple responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past experiences where you had to resolve complex issues or make quick decisions, and be ready to explain your thought process.
