Director, Global Markets ETD Middle Office Lead in Whitehall

Director, Global Markets ETD Middle Office Lead

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Description

We're looking for a Director, Global Markets ETD Middle Office Lead to drive operational excellence across Exchange Traded Derivatives (ETD). This is a high-impact leadership role with end-to-end oversight of trade lifecycle processes, risk and control frameworks, and strategic transformation initiatives.

You will partner with Trading, Sales, Risk, Technology, and Operations to ensure ETD activity is accurately processed, well-controlled, and aligned with regulatory standards. Alongside managing day-to-day operations, you will shape the future operating model through automation, simplification, and continuous improvement.

Key Responsibilities

• Lead and develop the ETD Middle Office function, ensuring high performance, strong governance, and a culture of accountability and
  inclusionOversee trade lifecycle activities including trade capture, validation, lifecycle events, and exception management
• Drive process optimisation, automation, and strategic transformation across ETD operations
• Act as a trusted partner to Front Office, Risk, Technology, and Operations stakeholders
• Ensure robust risk management through controls, reconciliations, and timely escalation of issues
• Monitor operational performance, including volumes, breaks, and service quality, and take action to improve outcomes
• Support new product and market initiatives by assessing operational readiness and impact
• Maintain strong governance, ensuring alignment with internal policies and external regulatory requirements
• Lead on incident management, root cause analysis, and sustainable remediation of issues

Skills and Qualifications

• Strong experience in Global Markets Operations, Middle Office, or related financial markets environments
• Deep understanding of ETD products (e.g. futures, listed options) and trade lifecycle processes
• Proven leadership experience, with the ability to manage, coach, and develop diverse teams
• Expertise in operational risk management and control frameworks
• Strong stakeholder management and business partnering skills across senior audiences
• Experience driving change, automation, and process improvement initiatives
• Excellent problem-solving skills, with the ability to manage complexity and ambiguity

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise your full potential