Personal Assistant to Global Head, ERM & Deputy CRO, SC Bank

The Personal Assistant (PA) provides comprehensive and proactive administrative support to the Global Head of Enterprise Risk Management (ERM) & Deputy Chief Risk Officer (CRO). Based within the ERM function, the role is critical in ensuring the smooth running of the Global Head’s office through efficient diary management, stakeholder coordination, and high-quality administrative delivery. The PA will act as a trusted gatekeeper and liaison, supporting the ERM Management Team and contributing to key business initiatives, departmental communications, and team events. This role is ideal for a highly organised and proactive professional who thrives in a senior executive support environment and is comfortable operating within a global risk and governance framework.

Key Responsibilities

• Manage a complex and dynamic diary, prioritising sensitive and high-impact matters.
• Coordinate internal and external meetings, ensuring agendas, papers, and briefing materials are prepared in advance.
• Arrange domestic and international travel, including flights, accommodation, visas (where required), and detailed itineraries.
• Draft and edit correspondence, including emails, memos, and presentations.
• Act as the primary point of contact for internal and external stakeholders engaging with the Global Head, ERM.
• Handle telephone calls, meeting room bookings, and general office logistics.
• Process business expenses and manage vendor invoices in a timely and accurate manner.
• Maintain comprehensive and confidential records and documentation.

Business & Team Support

• Provide administrative support to the ERM Management Team as required.
• Coordinate and organise departmental town halls, off‑sites, and team events.
• Support the production and distribution of internal communications.
• Contribute organisational expertise to designated business initiatives and projects.
• Undertake ad‑hoc administrative assignments on behalf of the Global Head, ERM and the wider team.

Skills & Experience

• Proven experience as a Personal Assistant supporting senior executives in a corporate or financial services environment.
• Demonstrable expertise in complex diary management, meeting coordination, and travel planning.
• Experience organising team town halls, off‑sites, and corporate events.
• Strong experience managing expenses, invoices, and vendor coordination.
• Excellent written and verbal communication skills in English.
• High level of discretion, professionalism, and confidentiality.
• Strong interpersonal skills with the ability to engage confidently with senior stakeholders.
• Exceptional organisational and prioritisation skills with the ability to multitask effectively in a fast-paced environment.

Qualifications

• Fluency in English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Relevant administrative or business support qualification.