Executive Director - Business Risk Manager - Digital Assets (UK or Singapore) in London

The Financing & Securities Services (FSS) business has a unique footprint in Asia, the Middle East and Africa, offering a growing range of products such as direct custody, international custody, funds services, trustee services, transfer agency, prime services, and agency securities lending to banks, investors, intermediaries, sovereigns, fund managers, insurance companies and corporates. The role may be based in the UK or Singapore and will focus on identifying, assessing, mitigating and remediating business risks with potential financial, operational and reputational consequences.

Responsibilities include providing the business with a line of sight to risks through managing the risk register and quantification of risks, active risk mitigation and remediation, and ensuring appropriate escalation of risks as required in line with the ERMF. The jobholder will also focus on risks for Digital Assets and provide risk coverage for FSS Europe/America, Africa and the Middle East. The role reports into the FSS COO.

• Strategy: Awareness and understanding of CIB, COO and FSS’s strategy.
• Business: Awareness and understanding of FSS business, economic and regulatory/market environment in which the Group operates.
• Processes: Responsible for the non‑financial risk management of FSS business.
• People & Talent: Continuously develop a team of strong risk managers. Lead through example and build the appropriate culture and values, setting tone and expectations for the team. Drive a change in mindset, building a culture of client‑centricity, agility and accountability through standardised metrics and measurement. Deliver training and communications to promote awareness and continuous learning for risk control and governance. Ensure ongoing training and development of people and that holders of all critical functions are suitably skilled and qualified, with effective supervision to mitigate any risks.
• Risk Management: Manage FSS business risk and connect themes and issues across products, functions and locations. Monitor control execution trends and internal/external events to proactively identify non‑financial risks. Identify sources of risk through changes in the external environment, new regulation, new products, changes to business strategy, incidents, reviews and other measures of control effectiveness. Perform reviews and assess risk metrics (losses, near‑miss incidents, control effectiveness data) to identify top themes and trends. Drive end‑to‑end risk assessment initiatives to identify and remediate control weaknesses. Ensure processes, controls and monitors are fit for purpose and redesign where necessary. Periodically review controls, rationalise and simplify control monitors where possible. Lead the design and implementation of new controls and monitors required to fulfil new internal policy/regulatory requirements. Lead the completion of RCSAs within the FSS Process Universe. Complete high‑quality, timely risk documentation – top risk profiles, residual risk assessments, risk treatment plans, material risk event elevated residual risk treatment plans, management action plans, risk committee papers. Escalate significant issues directly to the Head/COO of the FSS business in a timely manner when required (e.g., regulatory breaches, capacity or capability issues, client complaints, material organisational changes).
• Risk Remediation: Ensure proposals for improvements to internal controls are balanced with organisational objectives and capabilities. Lead the development of risk remediation plans that robustly address risk, are well structured, consider all inter‑dependencies, and involve all respective stakeholders. Work with Group Process owners (GPO) and Risk Framework owners (RFO) on execution of remediation plans, design and testing of control and control monitors. Provide evidence to the RFO and Audit teams to validate closure of identified risks.
• Audits: Coordinate global internal and external audits/reviews and liaise with stakeholders to ensure timely and accurate information. Track audit actions and report status periodically to governance forums to ensure timely closure.
• Governance: Assist in ensuring effectiveness of FSS NFRC. Ensure policies and standards are fit for purpose for FSS. Maintain awareness and understanding of the regulatory framework in which the Group operates and relevant regulatory requirements and expectations.

• Experience in digital assets, fintech risk, cyber risk or adjacent emerging risk disciplines.
• Strong understanding of risk and control frameworks.
• Innovative mindset with the ability to operate in evolving regulatory environments.
• Strategic thinking and senior‑level stakeholder management.
• Banking experience helpful but not essential.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and self‑help toolkits.
• A continuous learning culture to support growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation that embraces and celebrates diversity across teams, business functions and geographies – everyone feels respected and can realise their full potential.