Head, Global Markets Regulatory Operations & Controls (UK or Singapore based)

The Head of Global Markets Regulatory Operations & Controls is a senior leadership role responsible for the implementation, execution, and ongoing management of regulatory operational requirements across Global Markets. The role has end-to-end accountability for regulatory implementation, regulatory controls, and trade and transaction reporting, ensuring the firm meets global and local regulatory obligations across all asset classes and jurisdictions. This role serves as a critical interface between Global Markets, Operations, Compliance, Technology, Risk, and external regulators, ensuring regulatory change is translated into effective, sustainable operational processes and controls.

What Success Looks Like

• Consistent, accurate, and timely regulatory reporting across all jurisdictions.
• Strong regulatory control environment with reduced breaches and repeat issues.
• Effective implementation of regulatory change with sustainable operational solutions.
• Positive regulatory and audit outcomes.
• High-performing, engaged global teams supporting Global Markets compliance and growth.

Key Responsibilities

• Business Regulatory Implementation
  • Lead the operational implementation of new and evolving Global Markets regulations across regions (both global and local regulations).
  • Translate regulatory requirements into executable operating models, processes, and control frameworks.
  • Partner with Global Markets COO, Compliance, Legal, Technology, and Front Office to ensure timely and accurate regulatory adoption.
  • Manage, in concert with Markets COO, regulatory change portfolios, including prioritization, delivery tracking, and dependency management.
• Regulatory Controls
  • Own the regulatory operational control framework for Global Markets, including preventative and detective controls.
  • Ensure effective monitoring, issue identification, escalation, and remediation of regulatory breaches.
  • Design and maintain controls to support regulatory accuracy, completeness, and timeliness.
  • Provide management information, metrics, and attestations to senior management.
• Trade and Transaction Reporting
  • Oversee global trade and transaction reporting operations across asset classes and jurisdictions.
  • Ensure accurate, complete, and timely reporting to regulators and trade repositories.
  • Manage reconciliations, exception handling, resubmissions, and regulator inquiries.
  • Ensure reporting logic, data sourcing, and controls remain compliant with regulatory requirements.
• Processes
  • Drive automation, data quality improvements, and technology modernization within regulatory operations.
  • Partner with Technology to define regulatory system roadmaps, enhancements, and control automation.
  • Improve transparency, efficiency, and sustainability of regulatory processes.
• People & Talent
  • Lead, develop, and retain a global regulatory operations organization.
  • Build a strong leadership bench and succession pipeline.
  • Foster a culture of accountability, control ownership, and regulatory excellence.
  • Champion diversity, equity, and inclusion.
• Risk Management
  • Establish and maintain strong governance frameworks, policies, and procedures for regulatory operations.
  • Act as a senior escalation point for regulatory reporting and control issues.
  • Lead responses to regulatory exams, internal audits, and external reviews.
  • Support regulatory engagement and remediation programs.
• Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Act as a key operational partner to Compliance, Risk, Legal, Technology, and Global Markets leadership.
• Represent Regulatory Operations in senior governance forums and regulatory working groups.
• Manage relationships with trade repositories, vendors, and external service providers.

Qualifications

• Bachelor’s Degree or equivalent in Finance, Business, Economics, or a related discipline required.
• Advanced Degree (MBA Or Equivalent) Preferred.

Skills And Experience

• Deep expertise in regulatory controls, governance, and risk management.
• Solid presentation and communication skills and ability to communicate at all levels of the organization.
• Deep expertise of G20 Compliance requirements.
• Strong strategic thinking combined with execution discipline.
• Strong transformation, data, and technology-enablement experience.
• Strong understanding of global market infrastructure, margining, and regulatory clearing requirements.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

What We Offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.