At a Glance
- Tasks: Support technology for financial markets and troubleshoot trading systems.
- Company: Join a global bank committed to making a positive impact.
- Benefits: Competitive salary, flexible working, and extensive wellbeing support.
- Other info: Dynamic team culture with opportunities for continuous learning and growth.
- Why this job: Gain hands-on experience in tech and finance while making a difference.
- Qualifications: Degree in IT or related field; previous IT support experience is a plus.
The predicted salary is between 35000 - 42000 £ per year.
Are you passionate about technology and eager to build a career at the intersection of IT and global financial markets? We are looking for an ambitious and technically curious FMIS Technical Analyst to join our Financial Markets Infrastructure Services (FMIS) team.
As an FMIS Technical Analyst, you will learn and develop expertise in supporting the technology ecosystem used by Financial Markets professionals. Working alongside experienced engineers and business stakeholders, you will provide technical support across desktop environments, market data platforms, trading systems, telecommunications infrastructure, and business continuity solutions.
You will play a key role in maintaining a secure, resilient, and high-performing trading floor environment while gaining valuable exposure to financial products, market operations, and enterprise technology platforms.
Key Responsibilities- Technical Support & Operations
- Provide 1st, 2nd and 3rd line technical support across Financial Markets technology platforms.
- Support trading floor users with desktop, laptop, mobile, and peripheral technologies.
- Troubleshoot and resolve issues involving Windows, Microsoft Office, Active Directory, email, and collaboration tools.
- Support trader voice and telecommunications systems, including handsets, headsets, turrets, and voice recording solutions.
- Assist with user administration, profile management, and access provisioning.
- Trading & Market Data Systems
- Support market data platforms such as Bloomberg and Refinitiv.
- Develop knowledge of trading applications and financial market technologies.
- Help maintain availability and performance of critical business systems used by trading and dealing teams.
- Assist with transaction systems and associated infrastructure.
- Service Management & Continuous Improvement
- Manage incidents, problems, service requests, and changes using ServiceNow.
- Contribute to root cause analysis and high-severity incident management.
- Monitor service quality and identify opportunities for improvement.
- Ensure compliance with technology standards, operational procedures, and support processes.
- Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
- Previous IT support experience (Helpdesk, Desktop Support, Technical Support, or Infrastructure Support) is advantageous.
- Experience within banking, financial services, or trading environments is beneficial but not required.
- Exposure to project delivery or technology operations is a plus.
- Good understanding of Windows operating systems and Microsoft 365 applications.
- Familiarity with Active Directory and user administration.
- Basic understanding of networking, telecommunications, desktop computing, and client-server technologies.
- Interest in financial markets technology and trading environments.
- Experience supporting mobile devices and end-user hardware is beneficial.
- Knowledge of Bloomberg, Refinitiv, trading systems, or voice platforms would be advantageous but is not essential.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Collaborative team player with strong interpersonal skills.
- Eagerness to learn and develop technical expertise.
- Ability to remain calm and professional in fast-paced, high-pressure environments.
- Self-motivated, adaptable, and proactive.
- Strong attention to detail and commitment to service excellence.
- Ability to manage multiple priorities effectively.
About Standard Chartered: We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
What we offer: In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Financial Markets Infrastructure Services - Technical Analyst employer: Standard Chartered
At STANDARD CHARTERED, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. Located in one of the most dynamic regions, we offer exceptional growth opportunities, competitive benefits, and a commitment to professional development, making us an excellent employer for those seeking meaningful and rewarding careers in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Markets Infrastructure Services - Technical Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Standard Chartered. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Markets Infrastructure Services - Technical Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Standard Chartered.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Standard Chartered's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Standard Chartered
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Standard Chartered.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Standard Chartered will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Standard Chartered employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
