At a Glance
- Tasks: Lead technology and operations strategy for a major bank in Europe.
- Company: Join Standard Chartered Bank, a diverse and inclusive employer.
- Benefits: Competitive salary, flexible working, generous leave, and wellbeing support.
- Other info: Be part of a culture that values diversity and continuous learning.
- Why this job: Make a real impact in banking technology and drive innovation.
- Qualifications: Experience in banking IT and strong leadership skills required.
The predicted salary is between 148500 - 181500 £ per year.
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Standard Chartered are currently hiring for a CTOO Europe, to be based in London. This is a Managing Director opportunity and will report into the Global Head International Markets Technology. The CTOO Europe will own and drive the integrated "One Bank" Technology and Operations ("T & O") agenda in the cluster and bring alignment across the business and functions, working closely with Cluster MT, Country MT, Group T&O MT, International Markets MT and relevant stakeholders. This includes all the cluster regulatory responsibilities and face-off to the regulators on behalf of T&O in the cluster/country.
The Country Chief Technology and Operating Officer ("Country CTOO") is primarily responsible for:
- Strategy
- Partner with the Cluster CEO in developing and fine-tuning the T&O strategy for the cluster/country.
- Ensure alignment with T&O strategy (at a Group and cluster level, including the Functions) within the region.
- Oversees the implementation of T&O service delivery strategy, working with cluster/country CEOs, country business heads, functions heads, etc.
- Drive the successful implementation of key initiatives and projects that support the achievement of the cluster/country strategic agenda.
- Manage critical cluster and country projects, including acquisitions, divestitures, regulatory projects, etc.
- Work with the country and cluster CEOs in identifying and driving country and cluster initiatives designed to build the business franchise and increase business operating efficiency.
- Drive innovation and delivery the T&O transformation agenda for the region with the aim of making the Bank a leading digital bank.
- Drive strategy to streamline processes, enhance productivity, reduce risk, improve controls, leveraging technologies.
- Drive strategic investment reviews owned by the cluster / Country Management Team.
- Play pivotal role in investment decisions at the cluster level.
- Key Responsibilities
- Business
- Work with the Country and Cluster Management Team and risk committees to ensure alignment with global process standards, improving efficiency and scalability.
- Work closely Country and Cluster business heads to understand their requirements and implement a change management program to deliver the strategy while ensuring strong controls, processes, governance, and risk management for the Cluster /country.
- Work with the Country and Cluster Management Team to maintain rigorous cost and investment discipline.
- Drive continuous improvements in Productivity and Cost Efficiencies at the Cluster level.
- Managing execution of performance objectives to ensure that regional T&O are stable, secure and delivered in line with service requirements.
- Provide support and guidance, often hands-on, to countries where their scale doesn't support local subject-matter expertise.
- Risk, Control and Governance
- Effective execution of delegated responsibility for managing country and Cluster governance, including governance of branches and legal entities, non-presence countries, in the Cluster.
- Ensure there is a framework for effective management of operational risks across the Cluster /country and compliance with applicable internal policies, and external laws and regulations.
- Ensure that Cluster's exposure to each form of technology risk is understood and managed.
- Support business and risk partners to ensure appropriate focus on High risk and Very High risks.
- Processes
- Lead in delivering 'horizontal' (i.e. across operations) process excellence in the cluster/ country to reduce handoffs, reduce risk and improve client service.
- Implement digitisation projects and manage the change process to reduce manual hand-offs, reduce risk and improve client service.
- Drive adoption of best practices, architecture, technology standards and methodologies.
- People & Talent
- Champion and act as a role model of the Group's values and culture in the cluster /country.
- Attract, employ and retain high quality people such that T&O team in the cluster is skilled and experienced to deliver superior experience for our clients.
- Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer-centricity in mind.
- Business Resilience
- Ensure the country / cluster resilience frameworks adequately support the regional/country business strategy.
- Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
- Conflicts of Interests (COIs)
- Responsibility for the identification, assessment and management of Conflicts of Interest (actual, potential & perceived).
- Resource allocation, investment, and budget
- Responsibility for managing the financial budget allocated through the review of monthly reports showing the status of spend against their allocated budgets.
- Oversight on risk control and governance and driving improvement in the control agenda.
- Providing oversight to cluster initiatives.
- Providing support and guidance, often hands-on, to countries where their scale doesn't support local subject-matter expertise.
- Engineering Graduate in computer sciences or equivalent from a recognised University / Institution.
- Significant experience in relevant areas is mandatory.
- Strong knowledge and experience of local regulatory requirements.
- Self-motivated leader with a growth mindset.
- Advanced level communicator, with ability to influence and manage stakeholders from various seniority and backgrounds.
- Highly innovative and current in application of human centred design principles.
- Leads on 'agile' as a way of working and proven experience transforming tech organisations to agile.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Flexible working options based around home and office locations, with flexible working patterns.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity.
The Cluster Chief Technology and Operating Officer ("Cluster CTOO") is responsible for:
Qualifications
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
What we offer:
Cluster CTOO Europe employer: Standard Chartered Bank
Standard Chartered Bank is an exceptional employer, offering a dynamic and inclusive work environment in London where employees can thrive both personally and professionally. With a strong commitment to employee wellbeing, competitive benefits, and a culture that values diversity and continuous learning, you will have the opportunity to make a meaningful impact while advancing your career in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster CTOO Europe
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Standard Chartered Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Cluster CTOO Europe
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Standard Chartered Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Standard Chartered Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Standard Chartered Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Standard Chartered Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Standard Chartered Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Standard Chartered Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
