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For Companies At a Glance
- Tasks: Manage corporate client portfolios and seek new business opportunities in banking.
- Company: Join Standard Bank, a leader in offshore Business and Commercial Banking.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by enhancing client relationships and driving business growth.
- Qualifications: Diploma in Banking or Finance with 5-7 years in Business Banking.
- Other info: Collaborative culture with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
To manage an allocated portfolio of corporate clients within the Standard Bank Offshore, Business and Commercial Banking (BCB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets and providing required guidance to the team.
Qualifications
- Minimum Qualification: Diploma in Banking
- Diploma in Finance and Accounting
- Experience Required: 5 - 7 years experience in Business and Commercial Banking / Corporate Banking
The role requires experience in financial services. Understanding of offshore financial environment, experience in offshore product sales is desirable and experience in dealing with corporate clients in financial services.
Key Outputs
- Act as a senior point of escalation for sales matters and urgent resolution of incidents, to ensure smooth day to day operations.
- Contribute towards the formulation of the BCB business and distribution strategy, in line with overall BCB objectives and the offshore strategy.
- Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that are effective, pragmatic, and risk appropriate.
- Enhance profitability by identifying and sourcing new business opportunities, leveraging new and existing relationships for proactive cross selling of bank's products and services, while ensuring that all new business meets the Bank's appetite at the time of on-boarding.
- Ensure an exceptional level of service is provided to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously and transactions processed efficiently, while adhering to the Standard Bank customer service and customer experience standards.
Additional Information
Behavioural Competencies:
- Conveying Self-Confidence
- Embracing Change
- Examining Information
- Inviting Feedback
- Managing Tasks
- Providing Insights
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Acceptance & Review (Business Banking)
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
- Risk Identification
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line.
Senior Relationship Manager, Business and Commercial Banking in Douglas employer: Standard Bank
Contact Detail:
Standard Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Relationship Manager, Business and Commercial Banking in Douglas
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show you’re genuinely interested.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is exactly what they want in a Senior Relationship Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior Relationship Manager, Business and Commercial Banking in Douglas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Relationship Manager role. Highlight your experience in Business and Commercial Banking, especially any work with corporate clients. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and driven business growth in the past.
Showcase Relevant Experience: When filling out your application, be sure to showcase your 5-7 years of experience in financial services. We’re particularly interested in your understanding of offshore financial environments and product sales, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Standard Bank
✨Know Your Portfolio
Before the interview, make sure you thoroughly understand the types of corporate clients you’ll be managing. Familiarise yourself with their needs and how Standard Bank's offerings can meet those needs. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Experience
With 5-7 years in Business and Commercial Banking, you’ve got a wealth of experience. Be prepared to discuss specific examples where you've successfully managed client relationships or identified new business opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Collaboration
This role requires working closely with internal stakeholders. Highlight your ability to foster collaborative relationships and provide examples of how you’ve worked with teams to deliver effective solutions. This will demonstrate your alignment with the company’s client-focused approach.
✨Prepare for Technical Questions
Brush up on your knowledge of banking processes, customer servicing, and risk identification. Be ready to answer questions about offshore financial environments and product sales. Showing that you’re well-versed in these areas will give you an edge over other candidates.