Manager, Relationship, Premium

Manager, Relationship, Premium

North East Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage high-value client relationships and develop strategic growth plans.
  • Company: Join a leading bank focused on premium financial solutions and exceptional service.
  • Benefits: Enjoy competitive salary, professional development, and a dynamic work environment.
  • Why this job: Be a trusted advisor, make an impact, and grow your career in banking.
  • Qualifications: Bachelor's degree required; experience in business banking preferred.
  • Other info: Strong local network and knowledge of digital trends are advantageous.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Business Segment: Business & Commercial Banking

Location: ZA, KwaZulu Natal, Newcastle, Shop 154, Cnr Oak and Ladysmith Rd Newcastle Mall

To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.

Responsibilities

  • Develop and execute strategic plans to grow a portfolio of high-value Premium Segment clients, ensuring consistent revenue growth and client retention.
  • Cultivate and maintain strong, professional relationships with key decision-makers within client organisations, positioning oneself as a trusted financial advisor.
  • Conduct thorough analyses of clients\’ business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions.
  • Collaborate effectively with internal stakeholders across various departments to deliver tailored, high-end financial services that meet and exceed client expectations.
  • Implement a proactive approach to risk management, ensuring compliance with all relevant regulatory requirements and internal policies.
  • Monitor market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio.
  • Prepare and deliver comprehensive financial presentations and proposals to senior executives of client organisations.
  • Manage and resolve complex client issues with utmost professionalism and urgency, maintaining the bank\’s reputation for excellence in customer service.
  • Consistently achieve and exceed performance targets related to portfolio growth, client satisfaction, and revenue generation.
  • Mentor and guide junior team members, fostering a culture of excellence and continuous improvement within the Premium Segment division.

Qualifications

Educational Qualifications

  • Bachelor\’s degree in business, Finance, Economics, Accounting, or a related field. (FAIS aligned)
  • A master\’s degree (MBA) or postgraduate diploma in Business Administration, Finance, or Banking may be advantageous.
  • Professional certifications such as Certified Banker (CB), Certified Financial Planner (CFP), or Chartered Financial Analyst (CFA) can be a plus.

Work Experience

  • 3–7 years of experience in business banking, commercial banking, or corporate banking.
  • Proven experience in relationship management, financial advisory, or credit analysis for business clients.
  • Experience in lending, credit risk assessment, and structuring financial solutions for business clients.
  • Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required.

Key Skills and Competencies

  • Strong relationship management and client acquisition skills.
  • In-depth knowledge of business banking products, including loans, trade finance, treasury, and cash management.
  • Financial analysis and credit assessment expertise.
  • Understanding of risk management and regulatory compliance in business banking.
  • Sales and business development skills to grow the bank\’s portfolio.
  • Excellent negotiation, communication, and problem-solving skills.
  • Ability to use CRM and banking software for client management.

Additional Requirements

  • A strong network within the local business community is often beneficial.
  • Knowledge of digital banking trends and how they impact business clients.
  • A track record of meeting or exceeding revenue and portfolio growth targets.
  • Strong Agric knowledge will be an advantage

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Manager, Relationship, Premium employer: Standard Bank of South Africa Limited

As a leading employer in the financial services sector, we pride ourselves on fostering a dynamic work culture that prioritises professional growth and employee well-being. Located in the vibrant Newcastle Mall of KwaZulu Natal, our team enjoys access to a supportive environment that encourages collaboration and innovation, alongside competitive benefits and opportunities for career advancement. Join us to make a meaningful impact while building lasting relationships with high-value clients in a role that is both rewarding and challenging.
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Contact Detail:

Standard Bank of South Africa Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Relationship, Premium

✨Tip Number 1

Network actively within the local business community in KwaZulu Natal. Attend industry events, seminars, and workshops to connect with potential clients and decision-makers who could benefit from premium banking solutions.

✨Tip Number 2

Stay updated on market trends and competitive offerings in the banking sector. This knowledge will help you identify opportunities for cross-selling and upselling premium services to your clients.

✨Tip Number 3

Develop strong communication and presentation skills. Being able to deliver comprehensive financial presentations to senior executives will set you apart as a trusted financial advisor.

✨Tip Number 4

Foster relationships with internal stakeholders across various departments. Collaboration is key to delivering tailored financial services that meet client expectations and enhance your portfolio growth.

We think you need these skills to ace Manager, Relationship, Premium

Relationship Management
Client Acquisition
Financial Analysis
Credit Assessment
Risk Management
Regulatory Compliance
Sales and Business Development
Negotiation Skills
Communication Skills
Problem-Solving Skills
CRM Software Proficiency
Business Banking Product Knowledge
Market Trend Analysis
Mentoring and Coaching
Networking within the Local Business Community

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business banking, relationship management, and financial advisory. Use specific examples that demonstrate your ability to grow and retain high-value client relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Premium Segment and how your skills align with the responsibilities outlined in the job description. Mention your strategic planning abilities and experience in cultivating professional relationships.

Highlight Relevant Qualifications: Clearly list your educational qualifications and any professional certifications that are relevant to the role, such as Certified Banker or Chartered Financial Analyst. This will help you stand out as a qualified candidate.

Showcase Your Achievements: In your application, include quantifiable achievements related to portfolio growth, client satisfaction, and revenue generation. This will demonstrate your capability to meet and exceed performance targets.

How to prepare for a job interview at Standard Bank of South Africa Limited

✨Showcase Your Relationship Management Skills

Emphasise your experience in building and maintaining strong relationships with clients. Be prepared to share specific examples of how you've successfully managed client portfolios and resolved complex issues, demonstrating your ability to act as a trusted financial advisor.

✨Demonstrate Financial Acumen

Highlight your knowledge of business banking products and your expertise in financial analysis. Discuss how you've used this knowledge to identify opportunities for cross-selling and upselling premium solutions, ensuring you align your skills with the responsibilities of the role.

✨Prepare for Scenario-Based Questions

Anticipate questions that may require you to think on your feet, such as how you would handle a challenging client situation or identify new market opportunities. Practising these scenarios can help you articulate your thought process and problem-solving abilities effectively.

✨Research the Company and Market Trends

Familiarise yourself with the company's position in the market and current trends affecting the Premium Segment. Being knowledgeable about the competitive landscape will allow you to discuss how you can contribute to the company's growth and success during the interview.

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