Senior Relationship Manager, Business and Commercial Banking in Douglas

Senior Relationship Manager, Business and Commercial Banking in Douglas

Douglas Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Standard Bank of South Africa Limited

At a Glance

  • Tasks: Manage corporate client portfolios and seek new business opportunities in banking.
  • Company: Join Standard Bank Isle of Man, a leader in Business and Commercial Banking.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: Collaborative culture with opportunities for career advancement.
  • Why this job: Make a real impact by enhancing client relationships and driving business growth.
  • Qualifications: 5-7 years in Business/Commercial Banking and relevant diplomas required.

The predicted salary is between 60000 - 80000 £ per year.

To manage an allocated portfolio of corporate clients within the Standard Bank Offshore, Business and Commercial Banking (BCB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets and providing required guidance to the team.

Qualifications

  • Diploma in Banking
  • Diploma in Finance and Accounting

Experience Required

  • 5 - 7 years experience in Business and Commercial Banking / Corporate Banking
  • The role requires experience in financial services. Understanding of offshore financial environment, experience in offshore product sales is desirable and experience in dealing with corporate clients in financial services.

Key Outputs

  • Act as a senior point of escalation for sales matters and urgent resolution of incidents, to ensure smooth day to day operations.
  • Contribute towards the formulation of the BCB business and distribution strategy, in line with overall BCB objectives and the offshore strategy.
  • Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that are effective, pragmatic, and risk appropriate.
  • Enhance profitability by identifying and sourcing new business opportunities, leveraging new and existing relationships for proactive cross selling of bank’s products and services, while ensuring that all new business meets the Bank's appetite at the time of on-boarding.
  • Ensure an exceptional level of service is provided to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously and transactions processed efficiently, while adhering to the Standard Bank customer service and customer experience standards.

Additional Information

  • Conveying Self-Confidence
  • Examining Information
  • Inviting Feedback
  • Managing Tasks
  • Providing Insights
  • Banking Process & Procedures
  • Customer Acceptance & Review (Business Banking)
  • Customer Understanding (Business Banking)
Standard Bank of South Africa Limited

Contact Details:

Standard Bank of South Africa Limited Recruitment Team

We think you need these skills to ace Senior Relationship Manager, Business and Commercial Banking in Douglas

Client Relationship Management
Business Development
Cross-Selling
Financial Services Knowledge
Offshore Financial Environment Understanding
Corporate Banking Experience
Problem Resolution