People & Culture Operations Manager

People & Culture Operations Manager

Full-Time On-site
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  • This role is not open to relocation. Only candidates who have residency and right to workin Jersey can be considered.

To lead and drive the People and Culture Operations Function and service offerings for a small/medium tier country in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Operations processes to ensure adherence to applicable legislation and governance. Provide thought leadership to P&C Operations in order to create a better employee experience, motivate employees and enhance employee engagement.

Qualifications

Experience Required :

  • 8-10 yearsexperience in People & Culture
  • The role requires an incumbent with a very good understanding of the entire P&C Value Chain. Transactional management as well as Operations Payroll experience with specific focus on reconciliations and accounting. Experience within a Payroll or Shared Services environment.
  • Knowledge & Experience in Payroll
  • Knowledge & Experience in Tax
  • Knowledge and Experience in benefits

Key Outputs :

  • Lead and drive the execution of all Payroll Management & Finance responsibilities to ensure that the monthly payroll cut-off dates are met and that the monthly payroll results/reports are checked and that all discrepancies are resolved before the final payroll run
  • Lead and drive the benefit administration process by ensuring that all benefit claims, information and policy changes are accurately actioned within the agreed service level agreement (SLA) to ensure accuracy
  • Lead and drive the Learning and Development Administration process as well as the financial administrative aspects of training associated with learning interventions to ensure operational effectiveness and accuracy
  • Lead and drive the Organisational Management Support (OM) process by ensuring that the process is adhered to and that there is an effective quality assurance process
  • Provide leadership and managerial oversight for the query management process by ensuring that all queries are tracked and resolved within the agreed SLA and that the process is adhered to

Additional Information

  • Adopting Practical Approaches
  • Directing People
  • Documenting Facts
  • Empowering Individuals
  • Interpreting Data
  • Making Decisions
  • Showing Composure
  • Taking Action
  • Team Working
  • Upholding Standards
  • Benefits and Compensation Administration
  • Business Acumen (P&C)
  • Compensation and Benefits
  • Data Compliance
  • Data Management (Administration)
  • Data Quality
  • Digital Advocacy
  • Employee Relations, Health & Wellness
  • HCM Business Systems
  • Payroll Administration
  • People & Culture Systems
  • Records and Archive Management
  • Travel Arrangements

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Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.

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People & Culture Operations Manager employer: Standard Bank Group

Standard Bank Offshore is an exceptional employer, offering a dynamic work environment in the Isle of Man that fosters professional growth and collaboration among talented individuals. With a strong commitment to employee development, competitive benefits, and a culture that values innovation and community impact, you will find meaningful opportunities to contribute to the growth of Africa while working on diverse real estate projects across jurisdictions. Join us to be part of a team that not only drives business success but also creates a real sense of purpose in the communities we serve.

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Contact Details:

Standard Bank Group Recruitment Team