IT Service Delivery Lead - Strategy, RTE & Partnerships

IT Service Delivery Lead - Strategy, RTE & Partnerships

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead IT service delivery and enhance business IT services with strategic planning.
  • Company: Join Standard Bank Offshore, a leader in financial services.
  • Benefits: Attractive salary, career development opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities for growth and innovation.
  • Why this job: Shape the future of IT services and make a significant impact.
  • Qualifications: Proven experience in IT service delivery and strong stakeholder engagement skills.

The predicted salary is between 63000 - 77000 £ per year.

Standard Bank Offshore is seeking a senior Delivery Enablement professional to drive lifecycle activities for business IT services, in collaboration with the Product Owner and Release Train Engineer. The role focuses on defining services, setting strategy, and planning roadmaps to improve non-functional requirements and overall service quality.

You will analyze performance trends, engage with stakeholders to back backlog items, and collaborate with architecture and vendors to ensure effective delivery.

IT Service Delivery Lead - Strategy, RTE & Partnerships employer: Standard Bank Group

Standard Bank Offshore is an exceptional employer, offering a dynamic work environment in the Isle of Man that fosters professional growth and collaboration among talented individuals. With a strong commitment to employee development, competitive benefits, and a culture that values innovation and community impact, you will find meaningful opportunities to contribute to the growth of Africa while working on diverse real estate projects across jurisdictions. Join us to be part of a team that not only drives business success but also creates a real sense of purpose in the communities we serve.

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Contact Details:

Standard Bank Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Delivery Lead - Strategy, RTE & Partnerships

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Standard Bank Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Standard Bank Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Standard Bank Group!

Direct Apply to Standard Bank Group

Let's not forget to apply directly through the Standard Bank Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Service Delivery Lead - Strategy, RTE & Partnerships

Service Delivery Management
Stakeholder Engagement
Performance Analysis
Roadmap Planning
Non-Functional Requirements Definition
Collaboration with Product Owners
Collaboration with Release Train Engineers

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Standard Bank Group.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Standard Bank Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Standard Bank Group

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.