At a Glance
- Tasks: Onboard new clients and provide exceptional customer service while achieving commercial targets.
- Company: Join Standard Bank Offshore, a leading player in Africa-focused financial services.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Other info: Only Isle of Man residents can apply; no relocation or sponsorship available.
- Why this job: Make a real impact in banking while working with talented professionals.
- Qualifications: High school diploma and 3-4 years in Personal and Private Banking required.
The predicted salary is between 30000 - 40000 £ per year.
Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offer a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, MAUs and South Africa.
To build the IPB portfolio through the onboarding of new clients received via direct sales channels (internet/phone), converting unsolicited / solicited applications and cross selling as appropriate, ensuring exceptional levels of customer service at all times while supporting achievement of commercial targets.
Minimum Qualification: Secondary/High school/A levels
Experience Required: 3 - 4 years experience in Personal and Private Banking. The role requires 1-2 years of experience in a client servicing environment in roles such as tele sales or contact centre. The role requires 1-2 years of experience in a similar environment such as direct sales.
Key Outputs:
- Demonstrate good knowledge of the bank’s products and continuously learn and update own knowledge, in order to enable effective selling of products.
- Engage with clients through multiple channels including online applications, direct phone, refer a friend scheme or other campaign initiatives and walk ins, communicate the benefits and features of the bank's products and services so that they are aware of the Bank’s market offering.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner while ensuring all compliance with applicable regulations and legislation are adhered to first time.
- Follow up with appropriate operations transaction staff to ensure that all transactions are completed in a timely manner.
- Maintain proper record keeping within the CRM system by conducting updates of assigned databases and records (including closing and migration of accounts) in an accurate manner to facilitate ease of data retrieval to ensure that the integrity of all data can be relied on.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Conveying Self-Confidence
- Developing Strategies
- Documenting Facts
- Examining Information
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Servicing
- Customer Reception and Channelling
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
Business Development Officer, International Personal Banking in Douglas employer: Standard Bank Group
Standard Bank Offshore is an exceptional employer, offering a dynamic work environment in the Isle of Man where you can thrive alongside talented professionals in the financial services sector. With a strong focus on employee growth and development, we provide numerous career-enhancing opportunities while fostering a culture of collaboration and innovation. Join us to make a meaningful impact in the banking industry and contribute to the growth of Africa, all while enjoying the unique advantages of working in a vibrant offshore location.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Officer, International Personal Banking in Douglas
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Standard Bank Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Development Officer, International Personal Banking in Douglas
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Standard Bank Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Standard Bank Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Standard Bank Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Standard Bank Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Standard Bank Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Standard Bank Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
